What are the responsibilities and job description for the Automotive Parts Advisor position at Gengras CDJR?
About Us: Gengras Motor Cars is a 3rd generation family business, serving Connecticut, Massachusetts, and Vermont with new and used car dealerships, that focus on service, sales, and parts. We specialize in Chrysler, Dodge, Jeep, Ram, BMW, Volvo, Honda, Ford, Volkswagen, and Subaru. The foundation of Gengras relies on our core values of Caring for Others, Passion, Continuous Growth, and Honesty and Integrity. At Gengras, we believe that "People Come First." If you are looking for a rewarding career in the auto industry, you will find what you are looking for here at Gengras Motor Cars.
Job Summary for Parts Advisor: Our Chrysler, Dodge, Jeep, Ramdealership is looking for an entry-level Parts Advisor to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Day-to-day activities include overseeing the parts sales process and assisting with inventory of parts.
Responsibilities of Parts Advisor:
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Qualifications for Parts Counterperson:
- 1-2 years prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Prescription drug insurance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- East Hartford, CT 06108: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $50,000