Member Service Representative - Part Time

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Part Time Member Service Representative at our Clio branch. This position is eligible for incentive pay.

Position Purpose:  

Ensures that members are promptly and professionally served whether performing teller functions or performing a broad variety of member services functions. This is a lending position with cash handling responsibilities.  

Job Duties (include but not limited to):   

• Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives  
• Receives checks and cash for deposit and loan payments, in person or by mail; verifies amount; and examines checks for endorsement and negotiability.   
• Disburses cash or check share withdrawals in person or by mail, after verification of signatures and account balances.   
• Processes/sells cash advances, cashiers’ checks, money orders, government bonds, gift cards, theme park tickets and similar transactions, after verification of signatures and account balances.   
• Enters and maintains a teller tape on all transactions.   
• Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.   
• Opening and closing membership accounts  
• Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines  
• Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.  
• Ensures that the Credit Union's quality reputation is maintained and projected.  
• Obtains appropriate state license to sell loan protection insurances.   

Qualifications:   

• High School Graduate or equivalent required  
• Customer service experience preferred  
• Sales experience preferred  
• Knowledge of lending processes helpful   

Skills and Abilities:   

• Good communication skills  
• Professional appearance, dress, and attitude  
• Good math skills  
• Able to operate related computer applications and basic business equipment  
• Good typing skills   

Benefits:   

• Vacation and Paid Time Off  
• Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available  
• Paid Tuition to $5000 per year  
• Bereavement Pay  
• Holiday pay at 8 hours per observed holiday  
• 401k up to 3% match and 5% Profit Share   

EOE M/F/Disability/Veteran