Corporate Quality Technician

Purpose: To outline the job functions and duties of a Corporate Quality Technician as it applies to Genpak LLC in Charlotte, North Carolina.

Scope: This applies to the job functions of the Corporate Quality Technician. This job description includes but may not be limited to the following functions.

Essential Duties and Responsibilities (other duties may be assigned)

• Follow all plant policies and procedures including Good Manufacturing Practices and safety rules and precautions.

• Perform routine and non-routine quality testing on plastic packaging products to ensure compliance with internal standards and customer specifications

• Possess a well-rounded knowledge of quality of all Genpak products.

• Conduct visual and dimensional inspections of incoming materials, in-process products, and finished goods. Record findings and take appropriate action to resolve discrepancies.

• Collect, record, and analyze data from quality tests, inspections, and production processes. Report findings to the Quality Manager and assist in trend analysis and corrective actions.

• Assist in testing and validating new product designs, packaging materials, and corporate projects, ensuring all relevant specifications are met.

• Identify and investigate quality issues, working with production and engineering teams to resolve root causes and prevent recurrence.

• Maintain accurate records of inspections, test results, and corrective actions. Prepare quality reports for both internal and external stakeholders.

• Work closely with the Quality Department and cross-functional teams (including Production, Engineering, and R&D) to support continuous improvement efforts.

• Ensure all activities are in compliance with company policies, safety standards, and regulatory requirements (e.g., SQF, FDA, etc.).

• Assist with the calibration and maintenance of testing equipment to ensure proper functioning and accuracy.

• Thoroughly and accurately complete all required paperwork and documentation.

• Housekeeping – keep work area clean and organized, complete the Lab Housekeeping worksheet each shift.

Primary Interactions

The Corporate Quality Technician will have daily interaction with all plant and corporate personnel. Strong verbal and written communication skills required to report findings and collaborate effectively across teams.

Competencies

• Perform job duties safely and possess a good knowledge of safety precautions.

• Knowledge of quality control methodologies and tools (e.g., SPC, MSA, FMEA).

• Proficient in using measurement tools (calipers, micrometers, etc.) and laboratory equipment.

• Ability to spot defects or inconsistencies in products and processes and take corrective actions.

• Ability to analyze complex quality issues, identify root causes, and implement solutions.

• Proficient with Microsoft Office Suite (Excel, Word, etc.) and experience with quality management software.

• Strong understanding of quality control tools and techniques (e.g., FMEA, control charts, root cause analysis).

• Strong analytical and problem-solving skills to address quality issues through data-driven insights and actions.

Requirements:

Education and Experience

Associate's degree in Quality Assurance, Manufacturing, Engineering, Food Science or related field required. Relevant certifications (e.g., ASQ) are a plus. A minimum of one (1) year quality control experience in a manufacturing setting required. Prospective employees must have good math, reading, and writing skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires moderate physical effort and use of motor skills requiring manual dexterity. While performing duties of this job, an employee will regularly sit, stand, walk, kneel and crouch. Employees must be able to climb stairs. Employees must be able to lift up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees will work in a manufacturing/warehouse/laboratory setting and may encounter drastic temperature changes from hot to cold. An employee performing the duties of this job is required to use proper safety precautions to eliminate any potential hazards. The noise level in the work environment is usually moderate and requires the use of hearing protection.

Req Benefits: Genpak offers a comprehensive benefits package to all team members which includes but is not limited to: * Comprehensive medical, dental and vision * Paid Vacation Time * 11 Paid Holidays * 401k with a generous company match * Wellness programs * Tuition Reimbursement * Daily Pay Access