What are the responsibilities and job description for the Accounting Claims Specialist position at Gensco?
Gensco currently has a great opportunity available for a Claims Specialist to join our Accounting team at our corporate offices in Tacoma, WA!
Schedule - Monday-Friday 8:30am-5:00pm
Full Time - starting pay range $22-28 per hour based on experience
Summary
- Assist with processing warranty and marketing claims to ensure accurate collection and billing is completed in the most efficient manner.
- Assist AR team with cash applications to ensure accurate billing, collecting and posting of cash receipts in the most efficient manner.
- Ensure timely collection of claims submitted by monitoring and resolving discrepancies.
Duties and Responsibilities
Warranty Claims:
- Assist with processing customer warranty submissions according to manufacturer-specified guidelines.
- Submit claims timely and accurately.
- Process credit card refunds for completed warranties.
- Maintain positive and productive relationships with suppliers and manufacturers to streamline the processing of warranty claims and establish an effective process for resubmission when errors are discovered.
- Keep accurate records of supplier warranty guidelines and ensure all stakeholders are notified when warranty guidelines are modified.
- Prepare invoices and credits to Customers for approved claims.
- Marketing Rebates and Promotional Programs
- Sales-Driven Programs
- Prepare and submit Debit Memo to vendors for co-op and other cost sharing arrangements.
- Work closely with the Marketing team on gathered program data for Utility Rebate Programs.
- Assist and support with monitoring of funds owed by partner Utility companies and administer payouts to participating customers.
- Assist with auditing Dealer claim documentation provided for eligibility and correct coding.
- Assist with customer credit card payments.
- Assist AR team with payment application, promptly and properly applying each payment to customer’s account and follow up on application exceptions.
Education/Experience/Skills:
- High school diploma required
- AA degree preferred
- Functional knowledge of accounting processes and procedures
- Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment
- Proficient in Microsoft Office products (Word, Excel, PowerPoint), particularly Excel
- Customer service-oriented approach, respond to requests with a sense of urgency
- Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
- Strong people skills, recognize when to use formal or informal approach, not easily intimidated, accessible, ability to say “no” in a firm but polite manner
Gensco, Inc. is a successful HVAC wholesale distributor and manufacturer doing business in the Pacific Northwest for over 75 years. We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000 Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska.
Our Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.”
Benefits
Comprehensive and competitive benefits package including:
- Healthcare coverage of medical, dental and vision available first of the month following date of hire
- Generous discretionary Profit Sharing
- 401(k) Retirement Plan
- Employee Assistance Program
- Paid time off including vacation, sick leave and holidays
- Tuition reimbursement for 2-year and 4-year degree programs
- Post high-school scholarship opportunity for Team Member’s children
Gensco is a drug free company and EOE.
For an opportunity to join our winning team, please apply online at Gensco.com/Careers!
Salary : $22 - $28
