Director, New Business Development

POSITION OVERVIEW

Reporting to the Chief Commercial Officer, the Director, New Business Development is a new role charged with creating a high-velocity business development team for GenServe. This individual will be responsible for developing and codifying a highly successful inside sales program that encompasses all activities from prospecting through closing, creating the sales training program, and recruiting, training, and leading the new team. This is an opportunity for an experienced sales leader to build a high-velocity business development machine, including significant influence on sales enablement tools and technology that will support the team (e.g., CRM, telephony). This initiative is a critical strategic focus for GenServe, and the Director, New Business Development will play a leadership role in driving results and developing a playbook for scaling this sales program across the company’s operating platform.

The Director, New Business Development will lead the company’s highest-priority organic growth initiative:

• Developing a high-velocity transactional model that will allow GenServe to prospect, nurture, and close new customers individually and in conjunction with field sales
• Developing and executing a training program for newly recruited salespeople to bring them rapidly up to speed in the sales model
• Leading this new team of salespeople to meet and exceed sales quotas by recruiting, training, mentoring, and motivating your team
• Partnering with IT, Customer Analytics, and Marketing staff to define and implement KPIs, sales enablement tools, and technology to facilitate the sales model and integrate marketing programs into the sales effort
• Updating the GenServe senior leadership team and board on results, initiative status, and action plans
• The Director, New Business Development will possess a strong background in transactional or inside sales from prospecting to closing and proven ability to train, mentor, and lead sales teams. S/he will be a high energy hands-on leader able to motivate salespeople day after day in an inside sales environment. The individual must also possess the professional stature to influence senior executives with fact-based discourse and ideas that ensure optimal performance and will interact directly with the GenServe CEO, senior management, and the GenServe Board to present and review progress.
• Ideal candidates will have an outstanding sales track record in B2B sales, formal experience hiring and training junior salespeople, and a demonstrated ability to lead sales teams and achieve growth goals.

EXPECTED OUTCOMES

• Significant and sustainable annual sales growth
• Clear individual and team sales targets with daily/weekly/monthly evaluation metrics and process
• Robust sales training program in place to develop skills necessary to meet and exceed sales targets
• A high-energy culture of hard work, continual improvement, friendly competition, and camaraderie
• A standard practice of weekly team training focused on role-playing and hands-on skill-building exercises
• Sales model, processes, and training program refined and codified for implementation and training
• A highly effective sales team able to grow with GenServe as the company rapidly scales through acquisitions in new geographies

EXPERIENCE / SKILLS / EDUCATION

• Demonstrated excellence in high velocity inside sales for a B2B maintenance services business
• 3 years professional experience in B2B transactional sales
• 3-5 years of training and management experience in B2B transactional sales
• Highly experienced using CRM as a salesperson, and as a manager to drive sales operations and reporting
• Experience in the design of programs to train and develop inside sales talent
• High-energy style with “achievement intensity” to hit sales goals
• Track record of developing high-performance, team-oriented cultures
• Excellent ability to motivate their team through the daily grind of high velocity inside sales
• Genuinely passionate about teamwork and collaboration with their team’s development
• Strong and consistent personal ethics, common sense, and a high sense of integrity
• Consistently demonstrates humility/low ego and prioritizes listening over directing
• A talented communicator with the ability to impact, influence, and motivate their team and other internal stakeholders
• Resourceful, scrappy, self-starter who can build a sales team in a lean environment
• Analytic capabilities to identify/assess growth opportunities and develop KPI’s
• Experience with ZoomInfo, Salesforce, Salesloft, and Microsoft Suite, preferred
• Bachelor’s degree in business or another applicable field

OTHER KEY ATTRIBUTES

• Integrity. Does the right thing and treats everyone with respect.
• Bias Toward Action. High-energy individual driven to action with the leadership ability to get the same level of energy, excitement, and activity from their team. Leads by example: first in, last out, on the floor with salespeople coaching and mentoring every day.
• Delivers Business Results. Identifies and drives key levers of sales team success and develops mechanisms to hold people accountable. Proactively develops and implements solutions to achieve goals
• Capable Business Leader. A true business partner with the CCO who proactively offers insights on how to continuously make the business better
• Conviction. Has well-supported views and appropriately advocates while being open to the ideas of others. Takes personal responsibility to ensure complete execution
• Judgment and Decision Making. Considers all factors to form the best overall solution for the Company
• Effectively Consumes Data. Good at spotting trends and interpreting data. Looks at data from different angles and asks the right questions to gain additional insights
• Sets the Tone. Understands that employees look to this Commercial leader for indications of business health and provides a realistic, but optimistic view. Possesses the self-awareness to monitor and adjust the signals sent to the organization (mood, demeanor, mannerisms, the way people are treated) to have a positive impact

About GenServe, LLC

GenServe, LLC is one of the nation's largest independent providers of scheduled and emergency power generator maintenance, repair, and sales in the United States, serving primarily commercial customers in various industries. The company’s plan is to accelerate its already rapid growth through further acquisitions and intensive focus and investment in sales. The Company’s complete and extensive service platform positions it as a one-stop shop for all generator maintenance. Established in 1990, the Company has the largest team of Electrical Generating Systems Association (EGSA) certified technicians in the Northeast and an expanding footprint in other regions. GenServe is headquartered in Plainview, NY, with branch offices in New Jersey, Pennsylvania, Florida and Texas, and is accelerating its growth into new territories across North America. In April 2024, the Company was acquired by private equity firm Aurora Capital Partners.

For more information about GenServe LLC, please visit: https://www.genserveinc.com/

Job Type: Full-time

Pay: $135,913.00 - $150,889.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $135,913 - $150,889