Closing Manager - Genstone Financial

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers — they’re homeowners. 

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. 

Join us on Our Journey 

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Closing Manager to join our team!  

Reporting to the SVP, Operations, this position is responsible for all aspects of residential mortgage loan closings, including disbursement and post-closing due diligence. The position is responsible for leading the closing/funding team to execute and drive defined policies and procedures related to the loan closing process. Responsibilities include preparing and sending closing documents within underwriting and credit policy guidelines, adhering to established regulations and processes, partnering with internal and external business partners, and confirming loan closings and funding amounts in partnership with Accounting & Finance.  The role is accountable for ensuring closing documents are accurate and complete for proper delivery and purchase by the investor.

Additionally, this position is responsible for managing performance, fostering development, and providing mentoring to employees with the goal of evaluating talent in a continuing effort to increase the efficiency of the department. This position leads and participates in projects designed to evolve and advance the performance of the assigned functions.

Qualifications Include:

• Bachelor’s degree in business or related field (or equivalent combination of years of experience with High School diploma/GED) required
• 5 years’ mortgage closing experience
• 2 years’ leading teams
• 1 years’ mortgage industry experience preferred
• Strong knowledge of GFE, TIL and RESPA, TRID, and state-specific requirements
• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Collaborative and consultative work style; high team-orientation
• Effective management skills to include talent selection, training, coaching, and performance management
• Demonstrated ability to foster an environment of positive engagement and trust
• Open to change; agile; high learning agility
• Strong analytical skills coupled with sound judgement
• Strong problem-solving abilities
• Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, and ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude
• Strong skills in MS Word, Excel, and PowerPoint

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Featured Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program

Compensation

• The hiring range for this position is between $61,200.00-$80,000.00 annually
• This position is eligible for a monthly incentive

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.

Salary : $61,200 - $80,000