What are the responsibilities and job description for the Med Spa Front Desk Coordinator position at Gentle Wellness Center?
Description
Gentle Wellness Center is seeking an enthusiastic and organized Front Desk Coordinator to be the face of our aesthetic clinic. This role is essential in creating a welcoming atmosphere for our clients, while ensuring smooth operational processes at the front desk. As the first point of contact for our clients, the Front Desk Coordinator will play a key role in providing exceptional customer service, managing appointments, and facilitating communication between clients and our medical staff. The ideal candidate should have a passion for the med spa industry and possess a strong ability to multitask in a fast-paced environment. Responsibilities include greeting clients, managing appointment scheduling, handling administrative tasks. Additionally, the Front Desk Coordinator will assist in marketing efforts and ensure that all client records are accurately maintained. This position demands a detail-oriented and proactive individual who can manage inquiries and ensure a positive experience for every client. As part of our team, you will contribute to the growth and excellence of our med spa, helping clients feel their best in a supportive and professional environment.
Responsibilities
- Greet clients warmly and professionally upon arrival.
- Manage appointment scheduling and ensure efficient patient flow.
- Answer phone calls and respond to client inquiries in a timely manner.
- Process payments and manage client transactions accurately.
- Maintain organized and up-to-date client records and files.
- Assist in marketing initiatives and promote spa services and products.
Requirements
- Proven experience in customer service or front desk coordination, preferably in a medical or spa setting.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Proficient in using computer systems and medical scheduling software.
- Knowledge of med spa services and products.
- Previous experience in sales.
- Fluent in Spanish is a plus
Please send resume and cover letter.
Job Type: Full-time
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
