Production Manager – Commercial Department

Summary/Objective: The Production Manager is expected to facilitate all aspects of commercial installations. They should maintain budget projections on each job, ensure quality standards through follow up and training of field mechanics and apprentices, and ensure projects are completed by timelines given and in a manner compliant with the company's safety policies and procedures. Oversee, motivate, and support field installation teams, in addition to acting as a liaison between salesman and the installation teams.

Position Type and Expected Hours of Work: This is a full-time position, and typical hours of work are Monday through Friday, 7:30 am to 4:30pm. Occasional evening and weekend work may be required as job duties demand.

Pay: $70-80k plus bonus opportunities

Required Qualifications/Experience:

• High School Diploma or equivalent with a minimum of 10 years residential and commercial installation experience
• Minimum of 2 years management experience and 5 years' service experience
• Must pass drug and background screens
• Valid driver's license and insurable through company insurance carrier
• EPA Certified
• Valid North Carolina contractors H-3 license
• Able to communicate clearly in English both verbally and in writing
• Ability to work with tools used in the job in a safe manner
• Basic computer skills and experience with Microsoft Office: Word, Excel, Outlook
• Prioritization and Organizational skills; ability to multi-task and attention to detail

Preferred Education and Experience

• Completion of HVAC training program
• Nate certifications
• OSHA 10-hour certification
• North Carolina H-2 and H-1

Essential Duties:

• Learn and properly recite company Mission Vision and Core Value statements
• Maintain professional appearance and attitude at all times
• Attends training and participates in classes
• Assist with training ideas and classes
• Fully participates in company safety program including but not limited to attendance of all safety meetings and completing job safety analysis
• Utilize all safety precautions and wear appropriate safety equipment at all times
• Operate company vehicle following all Safety standards and applicable laws
• Clean company vehicle as needed, including exterior washing and interior cleanings. Vehicle should be kept free of trash, debris, unused food and drink. Vehicle interior should be swept free from excess dirt.
• Schedule cranes and rental equipment
• Oversee and perform (when necessary) any HVAC replacement function to include design, installation, ductwork, gas piping systems and sizing
• Troubleshoot any issues on projects that arise and help with warranty service calls
• Be familiar with equipment accessories and IAQ products
• Ensure all commercial installation practices and GSG quality standards are met, and ensuring codes are being followed
• Be able to trouble shoot and assist installation team when needed wiring all controllers, thermostats, and electrical needed to operate HVAC equipment
• Supervise and train commercial installation teams to include, problem solving, being a technical advisor, quality control, and first point of contact for conflict resolution
• Complete necessary paperwork to support invoices, estimates, orders, inventory, timecards and other information provided to customers, coworkers, coordinators and supervisors as needed
• Pick up parts, supplies and equipment from distributors in company vehicle as needed or required
• Check out materials on inventory listing from warehouse
• Obtain positive customer Google reviews
• Complete weekly jobsite safety inspections
• Assist sales team with project schedules and estimating jobs
• Be a liaison between sales team and field installation crews and technical advisor for sales team
• Complete previous day time entry reviews in accounting and payroll system daily
• Complete team evaluations twice a year
• Provide Customer support and training as needed. Clearly communicates with all customers
• Champions company maintenance program and other initiatives while interacting with customers
• Assist with picking up materials needed to complete each project

Competencies:

• Clear communication, safety awareness, and stress tolerance
• Job specific knowledge and skills for multiple job levels
• Technical/Professional skills and knowledge
• Leadership and developing others
• Continuous Learning and Professional Development
• Customer/Client focused
• Follow up and managing work
• Quality Oriented/Work Standards
• Safety Awareness

Supervisory Responsibility: Commercial installation crews, liaison between sales team and field installation mechanics

Work Environment: Environment consists of extreme variations due to conditions, including but not limited to: heat, cold, wet, wind, sunlight, absence of light, insects, animals, mammals, reptiles and other conditions deemed by worksite.

Physical Demands: Reaching, bending, stooping, walking, sitting, crawling, squatting. Holding, carrying objects and lifting - including heavy objects such as equipment up to 50 pounds individually and 300 pounds as a team. Use of tools and equipment such as hand tools and ladders including extension ladders.