What are the responsibilities and job description for the Home Health Care Office Staff / Receptionist position at Genuine Home Health Services Inc, Plano, TX?
Overview
Join our team as Home Health Office Staff and play a crucial role in our day-to-day operations. We are seeking individuals with experience, quick learning abilities, computer proficiency, attention to detail, and a positive attitude to engage with patients and staff. The ideal candidate will have a strong administrative background and excellent organizational skills. This position offers the opportunity to work in a dynamic office environment and contribute to the smooth operation of daily tasks.
Responsibilities:
- Perform general office duties such as data entry, filing, and document preparation.
- Entering new patients into the system, updating patient information in the database, and other problem-solving tasks.
- Manage front desk operations including greeting visitors and answering phone calls
- Provide administrative support to staff members as needed
- Assist with customer inquiries and provide excellent customer support
- Utilize computerized systems for scheduling appointments and maintaining records
- Handle incoming and outgoing correspondence efficiently
- Support office management in various tasks to ensure office efficiency
- Call Doctors/ Contractors
- Scanning Documents
-Upload Notes
- Answer phone calls and provide customer service to clients and caregivers.
- Maintaining a filing system for all patient documents and reports submitted
Experience
- At least 1-2 years of medical office experience
- Proven experience in an administrative or office support role
- Familiarity with office procedures and basic office equipment
- Medicare and Medicaid experience preferred
- Strong computer skills, including proficiency in Microsoft Office Suite
- Bilingual proficiency is a plus
- Experience with phone systems and customer service is advantageous
- Previous experience as a personal assistant or dental receptionist is beneficial
Join our team as an Office Worker and be part of a collaborative work environment where your contributions are valued.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $19