What are the responsibilities and job description for the Hotel Manager position at Genuine Hospitality, LLC?
Overview
We are seeking a dedicated and Hotel Manager to oversee our 30 room boutique property located in Palm Springs. **Manager Apartment on site**. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining the overall efficiency of hotel operations. This role requires strong leadership skills, a passion for hospitality, and the ability to handle various challenges in a fast-paced environment.
Responsibilities
- Oversee daily hotel operations, ensuring high standards of guest service and satisfaction.
- Manage front desk operations, including check-in/check-out processes and guest inquiries.
- Supervise and train hotel staff, fostering a positive work environment and promoting teamwork.
- Handle guest relations issues promptly and effectively to ensure resolution and satisfaction.
- Develop and manage budgets, monitor expenses, and implement cost-control measures.
- Coordinate with various departments to ensure smooth operations across the hotel.
- Maintain compliance with health and safety regulations as well as hotel policies.
- Implement marketing strategies to enhance the hotel's visibility and attract guests.
- Conduct regular inspections of facilities to ensure cleanliness and maintenance standards are met.
Skills
- Strong background in hotel management with experience in guest services and front desk operations.
- Proficient in human resources practices including hiring, training, and performance management.
- Budgeting skills to effectively manage financial resources and optimize profitability.
- Excellent communication skills; bilingual or multilingual abilities are a plus for enhancing guest relations.
- Familiarity with phone systems and other technology used in hotel management.
- Ability to handle high-pressure situations while maintaining professionalism and composure.
- Strong problem-solving skills with a focus on customer satisfaction.
Join our team as a Hotel Manager where you can make a significant impact on our guests' experiences while leading a dedicated team in the hospitality industry.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $70,000