What are the responsibilities and job description for the Customer Acquisition Specialist position at Genuine Parts Company?
Sales Opportunity:
We are seeking an experienced Customer Acquisition Specialist to join our sales team. The ideal candidate will have a proven track record of identifying and pursuing new business opportunities, developing relationships with key decision-makers, and driving sales growth.
About the Job:
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with local Store Managers to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
- Engage customers and keep them connected through all of NAPA's eSales programs
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone
What We're Looking For:
- Prior experience in a Retail store or outside sales
- 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required