What are the responsibilities and job description for the Customer Solutions Expert position at Genuine Parts Company?
About the Role
We're looking for a highly skilled Sales Pro to drive growth and expansion in our market The successful candidate will be responsible for promoting our entire line of products and services to Wholesale Customers and expanding the business of new and existing customers Our Sales Pro is a self-motivated, customer-centric representative that works to build strong relationships with customers and drive sales growth.
Main Responsibilities
- Develop and implement plans to increase sales and expand the customer base
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work closely with local Store Managers to identify opportunities for growth and development
- Engage customers and keep them connected through all of NAPA's eSales programs
- Provide exceptional customer service and resolve customer complaints and issues in a timely manner
Qualifications
- Prior experience in a Retail store or outside sales
- 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment
- Strong communication and interpersonal skills
- Valid driver license with no more than 2 moving violations in the last 4 years required
