What are the responsibilities and job description for the Store Counter Sales position at Genuine Parts Company?
We are more than a parts store, seeking talented individuals to join our NAPA family. As a Counter Sales representative, you are the face of the retail store, providing automotive solutions for customers. While technical expertise is beneficial, it's not necessary; however, having a background in automotive parts is a plus.
Responsibilities:
- Provide auto parts advice and solutions for retail and wholesale customers
- Assist team members with customer inquiries
- Offer exceptional customer service and interactions
- Maintain a customer-focused approach in fast-paced stores
- Welcome customers, engage, and provide a positive experience
- Utilize technology, including computers, cash registers, telephones, and paper catalog systems
This role suits you if:
- You enjoy helping customers with their auto parts questions
- You have experience in the automotive industry or have gained knowledge through tinkering with/repairing cars and trucks
- You're willing to learn about automotive parts
- You want to join a team that offers opportunities for growth and development
Requirements:
- Valid Driver's License
- Previous experience in a parts store or automotive industry, or willingness to learn
- High School Diploma or GED, with technical or trade school courses or degrees
- Excellent communication skills
- Prioritize fast-paced retail environments
- Effective listening skills and empathy for customers
Preferred qualifications:
- Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in parts stores, auctions, retail stores, auto body/collision
- Familiarity with cataloging and/or inventory management systems
- Customer-centric attitude (external/internal)
- ASE Certifications
Benefits:
- Award-winning company culture
- Competitive hourly pay ($16.50)
- Outstanding health benefits and 401K plan
- Stable Fortune 200 company with a family-oriented atmosphere
- Culture of promotion from within, encouraging creativity and problem-solving
- Ongoing training and development with support from leaders and your team
GPC values diversity and inclusion, recruiting employees based on merit, achievement, and conduct. Join our Talent Community to stay informed about future opportunities.
Salary : $17
