What are the responsibilities and job description for the ACADEMIC ADVISOR position at George Mason University?

Academic Advisor

10001994

Fairfax, VA

Classified Staff

Opening on : Jan 6 2025

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Department : Costello College of Business

Classification : Education Support Spec 3

Job Category : Classified Staff

Job Type : Full-Time

Work Schedule : Full-time (1.0 FTE, 40 hrs / wk)

Location : Fairfax, VA

Workplace Type : Hybrid Eligible

Pay Band : 04

Salary : Salary commensurate with education and experience

Criminal Background Check : Yes

About the Department :

The Donald G. Costello College of Business at George Mason University is one of the largest business schools in Virginia, and is located near Washington, D.C., in Arlington and Fairfax, and at George Mason's global campus in Incheon, South Korea. The college's AACSB-accredited business and accounting curricula prepare undergraduate and graduate students from the U.S. and across the globe for career success in business and government. Its research-based faculty and focus on multi-disciplinary academic programs, inclusive entrepreneurship, modular education, experiential learning, and corporate partner engagement are transforming the landscape of business education and workforce development.Learn more atbusiness.gmu.edu.

George Mason has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Mason is highly ranked for its campus diversity and is ranked by U.S. News & World Report in 2024 as the top-performing public university in Virginia for social mobility.

About the Position :

Engages students in interpreting and applying George Mason University and the Costello College of Business programs and services, requirements, policies and procedures. Evaluates students' academic progress, provides guidance in determining students' academic interests and objectives and aids them to develop long-range academic and career plans. Provides academic advising for a large population of undergraduate business students. Develops quality programs to identify and support students' academic problems and career choice difficulties. Plans innovative and high-quality programs and events to enhance students' academic development and interests and to prepare students to meet today's job market demands.

Responsibilities : Student Interaction

Provides academic advising during the day and limited evening in individual consultations, group events or presentations, and tabling, for current and aspiring business students on such topics as major or minor choice, curriculum selection, study skills, scholarship and club opportunities, and other academic-related areas;
Plans and implements academic-related events and performs outreach to business students for retention efforts;
Develops online programs and workshops on academic planning, orientation, and academic status for academic development;
Develops, disseminates and maintains resources to assist students with academic planning and development of academic / career / professional knowledge and skills;
Coordinates complex activities to support student academic planning; and
Understands and implements proper use of rules and procedures concerning confidentiality.

Educational Program Development and Planning

Creates and manages student services program operations, establishes goals, develops and implements methods to evaluate and assess program effectiveness, and modifies policies and procedures to enhance the overall efficiency of the office;

Supports the Director of Academic Achievement & Innovative Learning with student fellowship programs for the Costello College of Business;

Serves as a liaison and supports the programs to engage students in the Costello College of Business Living Community (LC);

Coordinates and supports programs and outreach campaigns to support the growth of the Costello College of Business Minor Programs;

Creates and implements new initiatives, programs, and services to better enhance the overall experience of CCB students; and

Supports the Director of Academic Achievement & Innovative Learning with the Costello College of Business scholarship process.

Database Management

Inputs individual student contact information into Salesforce database to provide immediate access for other advisors and consistent advising information for students;

Writes appropriate notes summarizing important information concerning the contact;

Utilizes the Navigate database to create and / or participate in campaigns for targeted outreach to select students;

Manages availability within the Navigate to enhance the student experience for scheduling appointments;

Utilizes Patriot Success database to assist with Mason's retention efforts;

Utilizes Banner INB student information system to review student transcripts, records, course registration history, and entering course overrides; and

Researches and responds to student inquiries by email.

Processes

Provides feedback for updates to Costello College of Business online materials to reflect changes in policies and programs;

Maintains student records utilizing Salesforce;

Maintains open professional communication with faculty and administrators to share information and align academic services with the college's mission;

Provides input on student request decisions and participate in appeals committee as asked;

Provides accurate interpretations of policies and procedures for students, parents and faculty;

Assists with processing of graduation audits, notifies students of discrepancies and follows up with students on options; and

Assists with updates to academic planning materials each semester.

Special Events and Projects

Creates and manages special events and projects as assigned by leadership in the Office of Student Success and Academic Services; and

Assists the Director of Academic Achievement & Innovative Learning with programming initiatives for the Costello College of Business students.

Required Qualifications :

Bachelor's degree in related field or equivalent combination of education and experience;

Excellent organizational, communication and presentation skills;

Ability to manage multiple tasks and work independently;

Ability to develop, implement and manage academic programs and services;

Relationship skills : team work, collaboration, networking, development; and

Technology Skills : Word, Excel, Access, WordPress, PowerPoint, use of internet.

Preferred Qualifications :

Master's degree in related field;

Academic advising experience or relevant higher education experience; and

Knowledge of student record databases.

Instructions to Applicants :

For full consideration, applicants must apply for Academic Advisor at . Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review.

Posting Open Date : January 6, 2025

For Full Consideration, Apply by : January 17, 2025

Open Until Filled : Yes

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