What are the responsibilities and job description for the Equity Advisor position at George Moore Chevrolet?
About George Moore Chevrolet:
Welcome to George Moore Chevrolet located in Jacksonville, Florida. Customer satisfaction has been the cornerstone of our operation since we opened in 1986. We are proud of the community we serve and in return, that community has voted on Bold City Best, Best New Car Dealership! As a sign of our appreciation for the First Coast, it is a core value to give back to our community. Whether it's supporting small businesses or donating to local schools-George Moore Chevrolet is ingrained in the community.
George Moore Chevrolet started serving the Jacksonville area in 1986. In 2010, we opened in a new location at 10979 Atlantic Blvd, Jacksonville, FL 32225 in the heart of the Arlington automotive community.
We take pride in our employees. We make sure we employ the best and continue to invest in them. Our well trained staff makes it easy and timely to do business, with each team member bringing a high level of experience and expertise so that we can continue to deliver excellent service.
JOB SUMMARY:
The Equity Advisor is the liaison between the Service Customers/Service Department and the Sales Department to see if customers are eligible to trade in their vehicle(s).
Duties and Responsibilities:
- Meet and Greet Customers in Service Lane
- Identify Opportunities in the Service Lane
- 80% benchmark of how many customers you speak with
- Convert 1-2% of Service vehicle trades into Sale Opportunities
- Pull customer info on pre-scheduled appointments
- Introduce VIP Manager after Meet and Greet
- Monitor Opportunities through the “Road to the Sale”
- Complete all required training (GM Global Connect, KPA and Applied Concepts)
Qualifications:
- Strong ability to multi-task
- Professional demeanor, appearance, and demonstrate an expert ability to follow up with good customer service
- Strong MS Office Suite computer skills, Windows proficient
- Strong organizational and time management skills
- Must meet company's requirements for employment
- Adhere to all company policies, procedures and safety standards
- Ability to work effectively and possess personal accountability in a team environment
- Punctuality
- Ownership.
PAY:
This full-time position is 15.00/hr plus monthly commission based on performance
BENEFITS:
- Medical, Dental and Vision for Full Time employees working 30 hours or more
- 401K after 1 year of employment
- Longevity Fund/Bonus
- 1 week of vacation after 1 year of employment and 2 weeks after 2 years
- Five paid holidays (New Years Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
- GM training for all
- Closed Sundays
Working Conditions:
S/he will work both indoors and out, moving about the dealership facility to communicate with dealership staff. S/he works closely with the Service and Sales departments. The schedule is typically 7:30am to 4:30pm, Monday through Friday, and Saturday, 8am to 3pm. Closed Sunday and additional day off.
Apply on our website or come in and check us out first. https://www.moorechevy.com/Join-Our-Team
For further questions or assistance, please do not hesitate to reach out to hr@moorechevy.com or call 904-482-9000.
