Automotive Equity Advisor

EQUITY ADVISOR
REPORTS TO: VARIABLE OPERATIONS DIRECTOR

About George Moore Chevrolet:

George Moore Chevrolet, located in Jacksonville, Florida, has been a trusted name in the automotive industry for years, providing our community with quality Chevrolet vehicles and exceptional service. We pride ourselves on fostering a welcoming environment where customer satisfaction is our top priority. As a locally owned and operated dealership, we are committed to delivering not only outstanding vehicles but also building long-lasting relationships with our customers. Joining our team means becoming a part of a company that values integrity, teamwork, and community. At George Moore Chevrolet, we offer opportunities to grow within a supportive, customer-focused environment. If you're passionate about delivering great service and working in a dynamic and rewarding atmosphere, we invite you to be a part of our success.

JOB SUMMARY:

The Automotive Equity Advisor assists service customers in evaluating and maximizing the trade-in value of their current vehicles while facilitating the purchase or lease of new or pre-owned vehicles. The Equity Advisor works closely with customers to understand their needs, assess their vehicle's equity, and provide tailored recommendations for financing options or vehicle upgrades. By delivering expert guidance and fostering strong relationships, the Automotive Equity Advisor ensures a positive customer experience, promotes sales growth, and helps customers make informed decisions that best fit their automotive needs and financial goals.

Duties and Responsibilities:

• Meet and Greet Customers
• Identify Opportunities
• 80% benchmark of how many customers you speak with
• Convert 1-2% of Service vehicle trades into Sale Opportunities
• Pull customer info on pre-scheduled appointments
• Introduce VIP Manager after Meet and Greet
• Monitor Opportunities through the “Road to the Sale”
• Complete all required training (GM Global Connect, KPA and Applied Concepts)

Qualifications:

• Professional demeanor, appearance, and demonstrate an expert ability to follow up with good customer service
  
• Creative and resourceful approach to finding solutions that align with both the dealership's goals and the customer’s needs.
  
• Familiarity with various vehicle makes, models, and features to provide accurate vehicle assessments.
  
• Self-motivated, goal-oriented, and able to work independently and as part of a team.
  
• Comfort with using dealership management software, CRM systems, and other digital tools.
  
• Adhere to all company policies, procedures and safety standards

PAY:

This full-time position is 15.00/hour plus monthly commission based on performance

BENEFITS:

• Medical, Dental and Vision for Full Time employees working 30 hours or more
• 401K after 1 year of employment
• Longevity Fund/Bonus
• 1 week of vacation after 1 year of employment and 2 weeks after 2 years
• Five paid holidays (New Years Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
• GM training for all
• Closed Sundays

Working Conditions:

S/he will work both indoors and out, moving about the dealership facility to communicate with dealership staff. S/he works closely with the Service and Sales departments. The schedule is typically 7:30am to 4:30pm, Monday through Friday, and Saturday, 8am to 3pm. Closed Sunday and additional day off.

Equal Employment Opportunity: George Moore Chevrolet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

Apply on our website or come in and check us out first. https://www.moorechevy.com/Join-Our-Team

For further questions or assistance, please do not hesitate to reach out to hr@moorechevy.com or call 904-482-9000.