What are the responsibilities and job description for the Customer Service Representative position at George Patton Assoc, Inc.?
Are you passionate about helping others and solving problems? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you!
About Us :
At the D2G Group, we are committed to delivering exceptional service to our customers. Our top priority is to empower the people we touch every day - our employees and our customers. By living our Core Ideology and always actively listening, we continue to cultivate an energetic, rewarding, and passionate atmosphere that fulfills our staff and keeps us producing products that people truly need. As we continue to grow, we're looking for enthusiastic individuals to join our customer service team. If you're passionate about helping others and eager to grow in a supportive, hybrid work setting, we want you on our team!
Key Responsibilities :
- Customer Interaction : Provide outstanding service through various channels (phone, email, chat) to address customer inquiries, resolve issues, and provide information about our products and services.
- Problem Solving : Think on your feet to deliver quick, effective solutions, ensuring a seamless customer experience.
- Product Knowledge : Become an expert in our offerings to provide accurate and detailed information to customers.
- Feedback Management : Collect and report customer feedback to help us continuously improve our products and services.
- Collaboration : Work closely with other departments to ensure customer satisfaction and streamline processes.
- Ownership : Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
What We're Looking For :
What We Offer :
Qualifications :
Ready to Join Us?
If you're excited about this opportunity and believe you have what it takes to excel in this role, we'd love to hear from you! Apply now by submitting your resume and a cover letter outlining why you're the perfect fit for our team.
D2G Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at D2G and be part of a team that's making a difference, one customer at a time!
