Federal Work Study Student Assistant - Academic Advising Center

Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.

As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.

Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.

The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.

Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu.

Provides administrative support to the Academic Advising Center staff. The position will provide quality customer service to student advisees, parents, campus constituents and the general public.

Examples of duties performed by Student Assistants include but are not limited to:
Front Office Support:

• Serves as the receptionist for the office by greeting visitors, determining the nature/purpose of their visit, and providing directions and other pertinent information accordingly.
• Answers multiple phone lines by screening and directing calls to the appropriate individuals or preparing messages.
• Copies, sorts, and files student account records.
• Sorts incoming mail and delivers to appropriate department or individual, and processes outgoing mail.
• Maintain storage areas and conference rooms.
• Maintain supply inventory.

Student Outreach initiatives:

• Create marketing materials for planned events/activities.
• Assist/support the Academic Advising Center with on-campus events by setting up, check ins, tabling, etc.
• Distribute posters, program information and other marketing materials while explaining the event and representing the Academic Advising Center in a professional and friendly manner.

Technical proficiencies:

• Operates basic office machines: copiers, scanners, phone and voicemail systems, computers, iPad, and other standard office equipment.
  Intermediate level proficiency using Microsoft Office tools (Outlook, Word, Excel, PowerPoint).
• Intermediate level proficiency using Google Workspace tools (Docs, Sheets, Forms, Slides).
• Ability to use campus programs, e-mail, Degree Works.

Receptionist - 90
Will serve as receptionist for the Front Office; answer the main line of the office and direct phone calls as requested.

Clerical Duties - 10
Copier, sorts, and files records related to office activities.

Must be enrolled at Georgia College & State University (GCSU).

Be awarded Federal Work Study (FWS) through the Financial Aid Office at GCSU for the current aid year. Federal Work Study awards can be confirmed through the student's PAWS account, Financial Aid, then Award Offer tab. Students who are not awarded FWS can contact the Financial Aid Office to see if they are eligible at financialaid@gcsu.edu.

This position will work in person up to 19 hours per week.

Ability to handle confidential information and inquiries with discretion.
Excellent communication skills.
Excellent interpersonal and customer service skills.
Ability to be self-motivated and self-managed to meet deadlines.
Ability to plan and execute duties with attention to detail.
Knowledge of campus resources, services offered and their locations.
Demonstrated ability to manage and prioritize multiple projects.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Georgia College & State University (GCSU) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. No person shall, on the grounds of race, color, sex (including pregnancy, sexual orientation, and gender identity), religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by GCSU.

Georgia College & State University is a national award-winning institution in areas of student success and achievement. It strives to achieve excellence in the composition of its community, educational programs, university policies, research and scholarship, campus life, employment practices, extracurricular activities, and community outreach. It is a priority of the university to be a welcoming and inclusive environment so that its campus culture will enhance the ability of its community members to succeed in their endeavors, to be respected as individuals, and to feel a sense of belonging.