What are the responsibilities and job description for the Business Support Analyst 1, Applications and Waivers Unit (00061178) position at Georgia Department of Community Health?
The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.
Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state.
DCH is committed to providing superior Customer Service and Communication, embracing Teamwork and fostering Accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.
- Reviews and processes applications in a timely, effective, and efficient manner.
- Performs research to provide information or respond to internal and external stakeholders’ concerns or inquiries.
- Coordinates the data management and quality assurance functions.
- Will stay abreast of current trends, changes in regulations, processes, new initiatives, and licensure requirements for federal and state programs.
- May assist with orientation, training, or providing task guidance of junior team members.
- Always display professionalism, excellent customer service skills, computer skills while maintaining the ability to multitask.
- Attends meetings on behalf of the Apps/Waiver Unit.
- Performs other duties as assigned by Management.
- Experience in the field of home health and/or hospice or hospital, assisted living, private home care, adult daycare, drug treatment programs or any licensed healthcare facility.
- Experience in processing applications for federal and/or state programs.
- Experience in operating multiple database systems, i.e., ACO, ASPEN, IQIES, Laserfiche, GRAIL, GAHLES.
- Demonstrated ability to produce high quality documentation with attention to detail.
- Proficient in office products and services, i.e., Microsoft Office Suite.
- Strong communication and writing skills.
- Strong organizational and time management skills.
- The new or transferring employee is responsible for actively seeking performance-related feedback from their supervisor throughout the 90-calendar day probationary period.
- Supervisors are required to inform the employee in writing that their performance is being evaluated as part of this policy and to regularly discuss and document feedback during the probationary period.
- By the end of the probationary period, employees must meet performance expectations, including demonstrating the requisite skills, completing required training, producing timely and quality work, meeting attendance requirements, exhibiting professional behavior, and fostering effective workplace relationships.
- If an employee fails to meet these expectations or shows insufficient progress, DCH may terminate employment at any time during the probationary period.
- Please note that nothing in this policy guarantees continued employment for 90 days, nor does it delay or prevent termination at any point before or after the probationary period.
EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.
This position is unclassified and employment is at-will. Candidates for this position are subject to a pre-employment background history and reference check.
For more information about this job and other career opportunities with DCH, please visit our Careers Page: https://www.governmentjobs.com/careers/dchga.
Salary : $39,971 - $52,349
