Program Support Waiver Specialist

Paygrade: K

The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

 

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state. 

 

DCH is committed to providing superior Customer Service and Communication, embracing Teamwork and fostering Accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.  

 

The Department of Community Health is seeking qualified candidates for a Program Support Waiver Specialist position within the Service and Delivery Unit of the Medical Assistance Plans (Medicaid) Division.  

This is a hybrid position that requires in-office and remote work with the approval of the supervisor.  The days and frequency in the office can change at any time during employment based on the business needs of the organization.

 

Under general supervision of the HCBS Waiver Manager, candidate will function as a key point of contact for waiver programs, have ongoing responsibility to ensure efficient and compliant administration of the programs; provide technical support and guidance for implementation of program changes as needed, work to promote compliance culture of accountability across case management agencies and CMOs. Other responsibilities to include interpretation of program standards and procedures; educate and provide guidance to stakeholders, facilitate and coordinate meetings with stakeholders to review program rules, policy changes or revisions, review performance and other program requirements. Must monitor program operation, identify gaps in compliance, initiate remediation, recommend and track corrective action plans. Will support performance and reporting by creating a reporting format, determine performance metric/data, ensure timely submission of report to DCH, analyze data, and utilize evaluative techniques to identify success and needs. Develops standard operating procedures and recommends and implements process improvements. Performs other duties as assigned.

Bachelor's degree in a related field from an accredited college or university and four (4) years of professional job-related experience which includes one (1) year in a lead worker, team leader, or supervisory role; or Two (2) years of experience at the lower level Social Svcs Prgm Consultant 2 (SSP041) or equivalent position.

Preferred Qualifications:

Master's degree in a related field from an accredited college or university AND ONE year of related experience 

Clinical OR programmatic experience working with waiver programs (CCSP/SOURCE/ICWP/NOW/COMP).

Working knowledge of compliance, ethics, federal or state programs.

Experience within Medicaid programs which includes provider relations 

Monitoring of Medicaid waiver programs.

Knowledge of managed care and fee-for-service delivery models.

Prior work experience with HHS/CMS.

Advanced degree in health related, healthcare administration or business-related field.

Strong background in Healthcare, Public Administration or another related field; or experience with policy interpretation and implementation.

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

 

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. 

 

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.

 

This position is unclassified and employment is at-will. Candidates for this position are subject to

a background history and reference check. For more information about this job

contact: : http://dch.ga.gov

Salary : $43,268 - $56,869