What are the responsibilities and job description for the Help Desk Support Spec 2 position at Georgia Department of Corrections?
JOB CODE
TITLE
POSITION #
POSITION
POSTING
BEGIN
BEGIN
POSTING
END
END
ITT011
Help Desk Support Spec 2
00109795
Unclassified
2/26/2025
3/6/2025
Jobcode:
ITT011
Jobtitle:
Help Desk Support Spec 2
Job Category:
Administration
Entry Salary:
$33,672.14
Pay Grade Max:
$52,364.30
Minimum
Qualification:
Qualification:
High school diploma/GED and two (2) years of experience providing software or hardware customer and technical support; or one (1) year of experience at the lower-level Help Desk Support Spec 1 (ITT010) or position equivalent.
Preferred
Qualification:
Qualification:
Note:
This position serves as the journey-level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.
Location Name:
Burruss C.T.C.
Address1:
1000 Indian Springs Drive GPSTC Training Complex
Address2:
P.O. Box 5849
City:
Forsyth
Zipcode:
31029
County:
MONROE COUNTY
Contact Name:
Carolyn Riggins
Contact Phone#:
478-994-7559
Contact Email ID:
carolyn.riggins@gdc.ga.gov
Comments:
Please submit a completed State of Georgia Application
Salary : $33,672 - $52,364
