What are the responsibilities and job description for the Help Desk Support Spec 2 position at Georgia Department of Corrections?
JOB CODE
TITLE
POSITION #
POSITION
POSTING
BEGIN
BEGIN
POSTING
END
END
ITT011
Help Desk Support Spec 2
00109714
Unclassified
1/15/2025
1/30/2025
Jobcode:
ITT011
Jobtitle:
Help Desk Support Spec 2
Job Category:
Administration
Entry Salary:
$33,672.14
Pay Grade Max:
$52,364.30
Minimum
Qualification:
Qualification:
High school diploma/GED and two (2) years of experience providing software or hardware customer and technical support; or one (1) year of experience at the lower-level Help Desk Support Spec 1 (ITT010) or position equivalent.
Preferred
Qualification:
Qualification:
Note:
This position serves as the journey-level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.
Location Name:
SMU/Special Management Unit
Address1:
2978 Hwy 36 West
Address2:
City:
Jackson
Zipcode:
30233
County:
BUTTS COUNTY
Contact Name:
Evone Simmons
Contact Phone#:
770-504-7629
Contact Email ID:
evone.simmons@gdc.ga.gov
Comments:
Position is located at Special Management Unit. Please submit a State of Georgia application via email or fax. This position will need to be familiar with computers programs etc. Look forward to meeting you
Salary : $33,672 - $52,364
