FWSU Technical Support Specialist

The clock is ticking. This is your time to decide. You have two missions in this open world quest. First: The online threats to our students grow daily. Are you willing to take up the mantle of their protector? Will you stand at the gates as a proud member of the FWSU Human Firewall? Will you train colleagues on threat recognition and action? Second: Staff spend painstaking hours of personal time streamlining technology into their lesson plans to better meet the needs of their digital natives, the students. When technology fails, these heroic efforts are dashed. “Lost Learning Time” ensues. Time is unrecoverable and the students pay the price. Banish that Lost Learning Time to the abyss. (Side quests to be completed as assigned. ) Shared Values: A PASSION and respect for supporting the heroic efforts of educators at all grade levels who rely on YOU to provide the means of giving their very best to learners every day. A PERSONAL commitment to banishing Lost Learning Time and Data Defense Acceptance of the great responsibility entrusted to YOU to maintain digital environments that allow learners to explore their vast potential A RESPECT for the Autonomy exercised by the professionals committed to their work. ESSENTIAL CONTRIBUTIONS: (Others may be required to advance the mission) Resolve technology issues that impede the learning Avidly pursue personal growth by enhancing knowledge of unfamiliar systems and technologies Commit to a Collaborative, Team-Oriented Culture by engaging with peers as necessary to minimize lost learning time Exemplify professionalism and courtesy at all times Maintaining confidentiality of ALL information encountered while representing the district Understand that the efforts of our team occasionally extend beyond the traditional workday Participate in and advocate a shared VISION for the district technology goals. Document solutions and issue resolutions.