What are the responsibilities and job description for the Claims Assistant position at GeorgiaTEK Systems Inc.?
Job Title: Claims Assistant
Duration: 6 Months (CTH)
Location: Overland Park, KS
Job Responsibilities:
Duties may include, but are not limited to:
- Assign and Register New Claims – Answer Incoming Customer Service Call
- Receive new losses and verifies accuracy of information via coverage.
- Register new loss information on system.
- Perform all file updates on system as directed by claim reps/team leader.
- Register loss payments on system.
- Provide customer service to agents, insureds, clients, and other customers.
- Prepare all loss registration forms.
Skills:
- Strong customer orientation and experience supporting customer needs. How many years CS experience do you need? 1-2
- Professional written and oral communication skills to effectively provide service to internal and external customers. Candidates must be able to format their own professional email responses
- Organizational skills and simple adding and subtracting
- Experience with computer systems experience and experience in an automated environment. Client managers will train in our systems, so at least have a basic working knowledge of windows
- Keyboarding and data entry skills.
- Works well within a team environment; focus on self-development.
- Committed to high standards of behavior and performance.
Education/Experience:
- High School Diploma
- Verbal and written communication proficiency
- 1-year previous claims processing experience.
