What are the responsibilities and job description for the Shop Manager position at GERARD DAREL?
GERARD DAREL, Bloomingdale’s – A Gerard Darel Shop Manager is self-motivated, fast paced, a multi-tasker and goal oriented. Our top Shop Managers demonstrate strong attention to detail, organization, and are reliable and self efficient. Above all, our team truly enjoys the whole retail experience and love what they do!
Skills Summary
At Gerard Darel our sales professionals exhibit a passion for our product and clients, create exceptional one-of-a-kind experiences and identify the clients’ needs by providing a customized shopping experience.
The ideal candidate must be team and goal oriented, able to provide a positive and welcoming environment for all clients, capable of engaging, building and maintaining a client base, and achieve / exceed sales objectives.
Other qualities include; ability to communicate effectively with clients, colleagues and management, exhibit an energetic outgoing personality, and always maintain a positive attitude.
3 years of luxury retail sales experience. Department store background a plus.
Job Responsibilities (Shop Manager)
Responsible to achieve / exceed individual and shop sales goals
Build and maintain client relationships as a part of the selling experience
Awareness of current fashion trends
Able to execute visual merchandising standards weekly
Provide each client with exceptional service from greeting and acknowledging every customer, provide knowledge of the entire product line, suggestive selling, wardrobing and maintaining excellent standards.
Maintains knowledge of current and upcoming promotional opportunities
Executes promotional campaigns, product placement and timely marketing strategies.
Ensures store standards are maintained (i.e. merchandising, visuals, marketing, shipment processing / receipts, cleanliness, inventory levels, backroom organization, safety etc.) in accordance with company policies and procedures
Ability to work both as part of a productive team and independently
Maintains inventory reliability through accurate processing of register transactions (sales, returns and exchanges), loss prevention standards and providing accurate information to clients
Core Competencies for All Team Members :
Client Focus : Dedicated to exceeding client expectations within each interaction; customer first mentality; actively establishes and maintains customer relationships for future business
Results Driven : Consistent in delivering sales metrics; focused on participating in team mentality; knows and understands goals clearly and is able to execute over time
Authenticity : Exhibit this fundamental value of success; Authentic interactions with clients and fellow team members
Receptive to Feedback : Eagerness to learn and grow within our company; Evolving as times change to better business and represent brand at the highest level
Assimilate New Ideas : Learn and adapt to new ways of doing business and facilitating a high level of service and brand presentation
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