Medical Supply Support Specialist- Entry Level, Full Time

This is a great job for an individual looking to grow and advance in the Health Care industry!

We are looking for dedicated professionals to help us reach our goal of creating ways to better the lives of our customers. At Geritom Medical, we are committed to serving and supporting those with long-term care needs and complex diseases. With over 12,000 customers and 1,600 facilities served in the greater Twin Cities area, we are one of the top independent non-chain pharmacies in the country.

What you’ll love about Geritom Medical:

• $1000 New Hire Bonus
• Competitive pay and excellent benefits like Holiday Pay and PTO
• Have most weekends off for family and friends!
• Lots of room for advancement and growth
• Other Benefits Available for Full-Time Medical Supply Processors: Medical, Dental, Vision, Life Insurance, 401k, etc.

**Do you know someone looking for a job? Become an employee and get a $500 referral bonus! **

If you’re interested in taking on a new challenge with our growing team, we encourage you to apply today!

The responsibilities of our Medical Supply Processor include:

As a Medical Supply Processor, you will be responsible for answering incoming calls in a timely and courteous manner while accurately processing orders for customers.

• Answer incoming calls in a timely and courteous manner while providing superior Customer Service
• Accurately and efficiently request doctor orders, prescriptions, letters of medical necessity, and other required information
• Accurately and efficiently verify benefits for each client in advance of service
• Accurately maintain knowledge and understanding of all medical supply products dispensed
• Maintain accurate and complete billing records for both state and private collections
• Assist in monthly statement mailings and orders, as needed
• Maintain and keep the work area neat and clean at all times
• Follow all documentation policies
• Keeps standards for accreditation up to date and accurate
• Meets all yearly training requirements set by the accrediting body
• Observe and follow all MN State Board of Pharmacy guidelines at all times
• Maintain HIPPA regulations at all times

This job requires you to be able to sit for long periods of time.

Qualifications:

• Familiar with rules and regulations regarding the type of coverage to be billed
• Proven attention to detail and accurate keying
• Utilization of critical thinking skills to troubleshoot issues and successfully problem solve
• Proven Customer Service skills
• Effective verbal and written communication skills
• Effective verbal and written customer service skills
• Proven ability to adapt to an always changing environment due to updated billing and claims requirements
• *Brightree system knowledge preferred but not required
• At least 18 years old
• High school diploma or equivalent
• Pass a criminal background check
• Pass a Pre-Employment Drug Screen
• *Long term care or retail pharmacy experience preferred but not required
• Perform tasks and duties with accuracy and efficiency
• Demonstrate timeliness, courtesy, sincerity, and patience when dealing with customers

Available Shifts:

• Monday-Friday: 10am - 6:30pm

COVID-19 Considerations:

We follow all CDC Health Guidelines.

Equal Opportunity Employer:

Geritom is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Signing bonus

Education:

• High school or equivalent (Required)

Experience:

• Customer support: 1 year (Required)

Ability to Relocate:

• Bloomington, MN 55438: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20