Service Greeter/Cashier - Lexus of Easton

Job Responsibilities :

• Greet incoming customers and assist them out of their vehicles.
• Provide service advisors with customer information when they arrive.
• Assist and transferring customer belonging between vehicles.
• Keep service drive area clean and stocked with supplies.
• Shuttle service customer as needed.
• Pull service vehicles around during pick up.
• Take out trash.
• Check and adjust tire pressures.
• Help customers with vehicle concerns.
• Greets customers at the cashier window in a pleasant and professional manner.
• Computes customer bills.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Reconciles cash drawer daily.
• Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price.
• Answers customer questions about service performed or products purchased or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Reconciles gas purchase statements.
• Provides clerical and secretarial assistance to departments as needed.
• Acts as backup to switchboard operator.
• Maintains a professional appearance.
• Keeps work area neat and clean.
• Other tasks as assigned.

Benefits Overview : BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT!

Qualifications :

Strong communication and customer service skills.

Prior automotive experience is not required but may be a plus.

Bilingualism is not required but can be very helpful.

Valid driver's license is required.

Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.

Evening hours are required.