Customer Service Representative

Job Overview: As a trusted client advisor at German American Bancorp, you will play a crucial role in helping clients achieve their financial goals through personalized banking solutions. Your expertise in product knowledge and excellent communication skills will enable you to provide tailored advice and recommendations to meet the unique needs of our clients.

Key Responsibilities:

• You will work closely with clients to understand their financial requirements and preferences, providing guidance on our comprehensive range of banking products and services.
• You will work collaboratively with internal teams to ensure seamless service delivery and efficient resolution of client inquiries.

Requirements:

• Demonstrate exceptional customer service and cash-handling skills
• Possess a proven ability to meet and/or exceed monthly goals for product referrals
• Maintain confidentiality and handle sensitive client information with discretion

Bonus Points:

• Bilingual or multilingual candidates are highly valued

Benefits: We offer a comprehensive benefits package including medical, dental, vision, STD, LTD, Life insurance, paid time off, holidays, bereavement leave, education assistance, paid family bonding leave, wellness benefits, life event coverage, service awards, financial benefits, national and local discounts, and free checking account.