What are the responsibilities and job description for the High Tech Testing Facilitator position at Germanna Community College?
Title: High Tech Testing Facilitator
Agency: Germanna Community College
Location: Spotsylvania - 177
FLSA: Nonexempt
Hiring Range: 43,100-52,677 Annually plus full state benefits
Full Time or Part Time: Full Time
Additional Detail
Job Description:
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is currently looking for a High Tech Testing Facilitator to proctor Pearson VUE, Certiport, GED, CLEP, Automotive Services Exam (ASE), other high-stake tests, and compile data. This position will be located at the Fredericksburg Area Campus.
Major Duties and Responsibilities:
Major Duties and Responsibilities:
- Proctors Pearson VUE, Certiport, GED, CLEP, Automotive Services Exam (ASE), and other high-stake tests while following established procedures and guidelines.
- Provides administrative support by creating professional and courteous correspondences between test vendors, examinees, faculty, staff, and students
- Compiles and generates daily reports, enters data in Excel, and completes daily task reports
- Secures and maintains testing information; keeps accurate records; and files documents
- Provides consistent information on testing policies and procedures to test candidates and prospective examinees
- Provides excellent customer service and provides requested information or refers to the appropriate department
- Ensures all computers have updated software
Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email cgodwin@germanna.edu.
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email cgodwin@germanna.edu.
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
- Customer service experience in a high-volume environment with an ability to handle stressful situations
- Excellent organization and prioritization skills
- Excellent oral and written communication skills
- Extensive computer skills; intermediate experience in Microsoft Office 365—Outlook, Word & Excel, specifically
- Must be able to work with minimal supervision and as part of a team
- Strong attention to detail
- Ability to learn applications quickly
- Experience working with a diverse population
- Completes certifications within 30 days of hire date
- Flexible work schedule to include evenings and Saturdays and at other campuses and off-site when needed
- Experience with or willingness to learn AI tools
- Experience working in a testing center
- Experience working in a post-secondary educational environment
- Pearson VUE Certification
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
