What are the responsibilities and job description for the Front Desk Associate position at Gerrish Swim and Tennis Club?
We are seeking a Front Desk Associate to join our Swim & Tennis Club. As a Front Desk Associate, you will be responsible for providing exceptional customer service to all members and guests. You will assist with check-ins, court reservations, and answering general inquiries about the club. Additionally, you will ensure the cleanliness and organization of the front desk area and lobby.
Responsibilities:
- Greet members and guests in a friendly and professional manner
- Manage court reservations and schedule changes
- Answer phone calls and respond to emails in a timely manner
- Assist with the setup and cleanup of events and tournaments
- Process payments and maintain accurate records
- Monitor the front desk area and ensure cleanliness and organization
- Provide accurate information about the club and its offerings to members and guests
- Follow all safety and security procedures
Qualifications:
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Strong organizational skills and attention to detail
- Basic computer skills, including proficiency with Microsoft Office and internet applications
- Ability to multitask and prioritize tasks effectively
- Experience in a similar role is preferred, but not required
- Age 16
Job Type: Part-time
Pay: $16.11 - $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Pasadena, CA 91107: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $16 - $18
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