Service Manager-Elect

OVERVIEW: The Electrical Service Manager position is a working management position responsible for the safe, efficient, and code compliant electrical service and production of all company supported products and equipment.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Electrical Responsibilities:
  • Provide design and plan work requiring a thorough knowledge of electrical/electronic and mechanical theories and principles, written specifications. Ensure that design/service work meets all state, local, and national electrical codes as well as OSHA and MSHA requirements.
  • Ensures all assemblies have appropriate and correct CAD drawings.
  • Advises operators and line mechanics of operation procedures and requirements for working safely with electrical/electronic and mechanical equipment and components.
  • Assist field technicians, electricians, and customer personnel designated as competent with field troubleshooting and repairs.
  • Work with parts department to maintain cost effective inventory stock levels based on supplier lead times.
  • Negotiate best price for inventory suppliers while maintaining use of quality components.
  • Review electrical service quotes as prepared by Electrical Department Foreman. 

• Fabrication Responsibilities:
  • Provide direction on power van, control van, and operator control module fabrication and electrical installation duties by utilizing in house personnel as well using sub-contractors when necessary.
  • Provide direction and leadership for the assembly of company produced engine generator assemblies.
  • Work closely with the parts department for outsourcing of required fabricated parts.

• Administrative Responsibilities:
  • Assist Electrical Department Foreman with service quotes and work order scheduling as needed. 
  • Provide support to Sales and PSSR personnel in respect to quoting and designing electrical products per customer request.
  • Review service orders to ensure parts and labor are correct and appropriate text and meter readings are entered.
  • Submit service orders for closure in respect to company defined timeline.
  • Review and approval of labor to correct service orders.
  • Prepare and deliver employee reviews at company determined intervals.

JOB REQUIREMENTS:

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative.
• Educational background must include a high school diploma.
• Must have proven knowledge of the principles of electricity and electrical design.
• Thorough understanding of LOTO and Arc Flash/Arc Blast safety.
• Minnesota State Class “A” Master Electrical License. 
• 3-5 years of proven experience in the electrical/electronics, mechanical, hydraulic and pneumatic fields are required and the ability to demonstrate high proficiency in these areas.
• Requires a valid driver’s license and the ability to maintain an insurable driving record.
• Experience and ability to work in a fast-paced manufacturing/service environment.
• A thorough knowledge of electrical/ electronic components and equipment including the use of special instruments for diagnostic purposes.
• Must be able to work well with all levels of personnel whether individually or in a team environment, and especially must be able to interface and communicate with line operators in order to assist with repairs and troubleshooting.
• Willing to work any shift and overtime, as required, to include travel as there may be overnight field service work from time to time.
• Must have a high degree of precision.
• Must have a positive mental attitude.
• Must be highly safety conscious.
• Works in an efficient and effective manner.

BENEFITS:

• Health
  • FSA
  • HSA w/ Employer Contributions
• Dental
• Vision
• Life / AD&D / Critical Illness
• 401k Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Sponsorships
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid

NATURE AND SCOPE OF JOB:

• Occasionally lifting, carrying, pushing, or pulling 100 pounds and/or frequently lifting, carrying, pushing, or pulling 50 pounds and/or continuous lifting, carrying, pushing or pulling 20 pounds.
• Occasional to frequent walking or standing.
• Frequent and continual movement as follows, often several of movements simultaneously (i.e., handle while crouching, carry while kneeling):
  • Kneel (bend legs at knee, come to rest on knees)
  • Crouch/Squat (bend body down and forward, bending legs and spine)
  • Crawl (move on hands, knees, and feet)
  • Climb (ascend/descend ladders, stairs, ramp, or step up on or down from equipment/trailer)
  • Stoop (Bend downward and forward at waist)
  • Lift (raise or lower object > 25 pounds from one level to another)
  • Carry (transport an object)
  • Push (press with steady force, thrust objects forward, downward, outward)
  • Pull (drag or tug objects)
  • Turn/twist (move a body part in circular motion)
  • Bend (bend downward and forward by bending the spine at waist)
  • Reach (extend hands and arms in any direction)
  • Handle (seize, hold turn with hands)
• Repetitive motion of wrists, hands, and fingers.
• Hearing and speaking to exchange information.
• Dexterity of hands and fingers to operate equipment.
• Consistently exposed to weather conditions, fumes, and loud noise.

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.