Remote Student Services Coordinator | WFH

Job Overview

We are seeking a dedicated and detail-oriented Student Services Coordinator to enhance the educational experience for our students in a remote work environment. This pivotal role requires the Coordinator to serve as a crucial link between program activities and students, ensuring effective communication and support. The ideal candidate will be instrumental in maintaining precise student records, assisting in program goal achievement, and fostering a positive learning atmosphere.

Key Responsibilities

• Facilitate the recruitment and orientation process for new program participants.
• Administer CASAS appraisals, pre-tests, and post-tests efficiently.
• Liaise with administrative offices to guarantee timely submission of CASAS documentation.
• Provide both on-site and remote assistance to students, addressing their needs diligently.
• Deliver exemplary customer service to all visitors and manage incoming communication.
• Offer support to students regarding basic technical challenges.
• Promote and represent various programs within the community effectively.
• Act as an information resource regarding program activities and initiatives for the community.
• Monitor and report on student recruitment, retention, and attendance metrics periodically.
• Compile and submit activity reports to the supervisor on a weekly and monthly basis.
• Maintain organized and up-to-date student records in both physical and electronic formats.
• Build and nurture relationships with external community organizations to support program objectives.
• Manage the procurement and distribution of essential program materials and supplies.
• Assist with student enrollment and registration across various programs.
• Collaborate with site staff to uphold a clean, organized, and productive work environment.
• Ensure adherence to county health department regulations for the National School Lunch Program (NSLP).
• Work closely with instructors to guarantee a positive experience for students.
• Perform clerical duties and support overall site operations as needed.
• Oversee the distribution of technological devices to students, ensuring timely documentation.
• Submit all required documentation, including student enrollments and transcripts, to the appropriate departments.
  
  

Required Skills

• Strong verbal and written communication capabilities.
• Exceptional interpersonal skills with a focus on customer service excellence.
• High level of organizational proficiency and attention to detail.
• Effective time management skills, capable of meeting deadlines.
• Ability to manage sensitive and confidential information with discretion and professionalism.
• Proficiency in Microsoft Office and Google Suite applications.
• A collaborative team-oriented mindset, willing to assist wherever necessary.
  
  

Qualifications

• High School Diploma or GED is required.
• An Associate's Degree or some college coursework is preferred.
• A minimum of 2 years of relevant experience is preferred.
• A valid driver's license and personal automobile insurance are required.
• Willingness to travel up to 40% of the time as needed.
• Bilingual in Spanish is required.
  
  

Career Growth Opportunities

This position offers significant potential for skill enhancement in communication, customer service, and community engagement, paving the way for further advancement in student services and program management roles.

Company Culture And Values

Our organization prides itself on fostering a collaborative and supportive environment where student success is a priority. We value diversity and inclusivity, encouraging team members to contribute to a welcoming atmosphere for all students and community participants.

Networking And Professional Opportunities

Join a network of professionals dedicated to student services and community outreach, providing you with opportunities to enhance your skills while making a meaningful impact in the lives of students.

Employment Type: Other