Chief Operating Officer (COO) - Fast-Growing Professional Services Firm

Job Overview

We are on the lookout for a seasoned and results-oriented Chief Operating Officer (COO) to partner with the owner in leading and optimizing the administrative and operational functions of a rapidly expanding professional services firm. The ideal candidate will possess extensive experience, preferably in roles such as VP of Operations, COO, or Professional Legal Administrator (PLA), and demonstrate a successful history in managing daily operations, implementing systems, and fostering business growth.

Key Responsibilities

• Spearhead the execution of the firm’s strategic business plan, prioritizing the attainment of quarterly revenue and profitability objectives.
• Collaborate with the owner to formulate and implement comprehensive business strategies, plans, and operational procedures.
• Utilize data and performance metrics to evaluate outcomes and inform business decisions.
• Supervise and direct non-lawyer support personnel and external vendors.
• Oversee recruitment, onboarding, and performance evaluation processes, including payroll and benefits management.
• Ensure all business policies and procedures are meticulously documented, organized, and routinely audited for compliance.
• Direct financial operations, encompassing budgeting, financial reporting, and accounting practices.
• Manage a remote team effectively, employing best practices for communication, workflow, and productivity.
• Guarantee seamless functionality of digital systems for accessibility across the entire team.
• Conduct frequent risk assessments to identify and mitigate potential business risks.
• Drive project management through the development of strategic plans and mobilizing team members to meet established timelines.
• Cultivate a positive professional culture through effective leadership, enhancing the retention of high-performing staff and attracting top talent.
  
  

Required Skills

• Proven capability to manage a multi-million-dollar budget (up to $7.5M).
• Exceptional leadership and people management abilities, particularly within a professional services framework.
• Strong analytical aptitude for performance assessment using data and metrics.
• Experience in crafting and executing business strategies and operational procedures.
• Proficient communication skills for effective collaboration with senior leadership and staff.
  
  

Qualifications

• Bachelor’s degree in management, business, human resources, or a related field.
• Prior experience in managing a professional services firm or a significant division/department with a budget of at least $7.5 million.
• Demonstrated success in managing teams of 30 individuals, with full discretion in staffing decisions.
• Experience in dynamic, high-growth entrepreneurial environments.
  
  

Career Growth Opportunities

This role offers substantial responsibilities and the chance to influence the future trajectory of the organization, providing paths for professional growth and advancement.

Compensation And Benefits

• Competitive annual salary of $150,000.
  
  

If you are an accomplished leader with a strong business mindset, outstanding interpersonal skills, and a fervor for driving growth, we would be eager to connect with you!

Employment Type: Full-Time