Director, Vice President of Operations (Office Manager) - Remote | WFH

Job Overview

We are seeking a dynamic and experienced Vice President/Director of Operations & Executive Assistant, who possesses a strong commitment to operational excellence and people management. In this pivotal role, you will lead our operational strategies, oversee human resources, and manage financial processes, while providing critical support to the executive team. This position is suited for an individual who thrives in a fast-paced environment and is dedicated to making a significant impact within our organization.

Company Culture and Values

As a reputable, award-winning boutique marketing agency specializing in health brand marketing, we pride ourselves on fostering a collaborative and supportive work culture. Our team has been amplifying brand visibility and driving customer acquisition for over 12 years through strategic media planning and digital channel expertise.

Key Responsibilities

• Oversee all office operations, acting as the primary liaison with our coworking space provider.
• Manage lease agreements, contract negotiations, and coordinate office relocations as needed.
• Lead initiatives related to sustainability and track relevant metrics.
• Supervise IT equipment management, hardware leasing programs, and cybersecurity training.
• Directly oversee the Operations Coordinator, who assists with recruiting, social media, and office administration.
• Maintain strong vendor relationships, ensure compliance with insurance renewals, and manage budget allocations.
• Administer payroll processes, bonuses, and contractor payments efficiently.
• Facilitate onboarding and offboarding procedures, including performance reviews and training sessions.
• Ensure compliance with employment laws and manage benefits administration.
• Provide training to leadership on HR best practices and handle employee relations with confidentiality.
• Oversee financial processes using QuickBooks, including accounts payable and receivable, while supporting tax compliance.
• Implement employee engagement initiatives and lead award submissions for company recognition.
• Provide executive support to the CEO, including calendar management and travel arrangements.
  
  

Required Skills

• Bachelor’s degree in business administration, human resources, or a related discipline.
• 7 years of experience in operations, HR, or administrative leadership roles.
• Familiarity with employment laws, HR best practices, and financial tools such as QuickBooks and HRIS/PEO platforms.
• Strong organizational abilities, multitasking skills, and meticulous attention to detail.
• Proven capability to handle sensitive information with discretion.
• An entrepreneurial mindset with a willingness to adapt to diverse responsibilities.
• Experience in sustainability initiatives, with EcoVadis familiarity being advantageous.
• SHRM-CP certification is a plus, though not mandatory.
  
  

Career Growth Opportunities

Joining our agency offers numerous avenues for professional development and additional compensation. You will have the opportunity to shape operational processes, enhance employee experiences, and contribute to the success of a well-respected agency.

Compensation And Benefits

• Competitive salary based on experience.
• Flexible hybrid or fully remote work options.
• Modern office amenities, including weekly yoga/meditation classes and complimentary snacks.
• Health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Generous vacation and paid time off policy.
• Flexible working hours.
  
  

How to Apply

Interested candidates are encouraged to submit their resume along with a cover letter detailing their interest in this role and their suitability for the position. All applications will be treated with the utmost confidentiality.

We look forward to welcoming a proactive and innovative leader to our team!

Employment Type: Full-Time