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Remote Account Management Representative - Hybrid

Get It - Executive
Phoenix, AZ Remote Contractor
POSTED ON 2/20/2025
AVAILABLE BEFORE 3/19/2025
Job Overview

We are seeking a meticulous and results-driven Account Management Representative to facilitate the onboarding process for property management and HOA companies in relation to our financial services. This role is primarily back-office focused, centering on account servicing and operational support, without the need for direct phone or email customer interaction. If you possess experience in banking and are familiar with financial software, this position could be an excellent match for your skills.

Key Responsibilities

  • Account Servicing: Manage data entry, account maintenance, processing, and documentation with a strong emphasis on accuracy and adherence to industry regulations.
  • Operations Support: Execute a variety of operational tasks related to inquiries from customers, vendors, and associates.
  • Service & Support: Collaborate effectively with business partners and associates to enhance processes and resolve escalated or complex issues.
  • Technical Expertise: Employ your banking system knowledge to troubleshoot problems and provide support to both internal and external teams.

Required Skills

  • Proficiency in CAB Account Management and back-office customer service.
  • Essential banking experience.
  • Familiarity with FISERV, Oracle, SAP, or other back-end banking software.
  • Exceptional attention to detail along with the ability to handle multiple tasks efficiently.

Qualifications

  • Previous experience in banking or financial services is required.
  • A proven track record in account management operations is essential.
  • Minimum of 2 years of experience in relevant fields.

Career Growth Opportunities

We are committed to fostering a culture of professional development and offer various pathways for career advancement within the organization, enabling team members to enhance their skills and embrace new challenges.

Company Culture And Values

Our organization values collaboration and support, providing employees with the necessary resources and flexibility to thrive in their roles. We encourage team members to contribute to process improvements and uphold the highest standards of accuracy and efficiency in their work.

Compensation And Benefits

  • Hourly Pay: $25.00/hr
  • Comprehensive Benefits Package: Includes medical, dental, and vision insurance, retirement plans, paid time off, and additional perks such as a Health Spending Account (HSA), life insurance, disability coverage, transportation benefits, and an Employee Assistance Program.

Work Environment

This hybrid role is based in Phoenix, AZ, requiring two days on-site and three days remotely each week.

Application Deadline

All applications will be accepted until February 7, 2025.

Our organization is proud to be an equal opportunity employer, welcoming applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other protected status. If you are eager to advance your career and join a dynamic team, we encourage you to apply!

Employment Type: Contractor

Salary : $25

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