What are the responsibilities and job description for the Remote Bilingual Certified Medical Assistant & Care Coordinator position at Get It - Executive?
Job Overview
Are you a dedicated and compassionate bilingual Certified Medical Assistant eager to make a significant difference in the lives of patients? This role offers you the chance to provide exceptional patient care coordination services, assisting individuals with chronic conditions in achieving improved health outcomes. As an integral member of our care coordination team, you will liaise with patients and healthcare providers to ensure seamless, personalized care.
Key Responsibilities
As our organization continues to expand, we are dedicated to promoting from within and facilitating your professional development, ensuring you have ample opportunities for advancement.
Company Culture And Values
Join a vibrant team that values personal connections and prioritizes work-life balance, fostering a supportive environment where you can flourish both personally and professionally.
Compensation And Benefits
Are you a dedicated and compassionate bilingual Certified Medical Assistant eager to make a significant difference in the lives of patients? This role offers you the chance to provide exceptional patient care coordination services, assisting individuals with chronic conditions in achieving improved health outcomes. As an integral member of our care coordination team, you will liaise with patients and healthcare providers to ensure seamless, personalized care.
Key Responsibilities
- Conduct monthly care coordination calls with patients, healthcare providers, pharmacies, and other relevant stakeholders to guarantee necessary support for patients.
- Collaborate with healthcare providers and patients to formulate and update personalized care plans.
- Identify and address social determinants of health and care gaps, referring patients to the appropriate resources and services.
- Encourage patients to actively engage in their own care and wellness objectives.
- Make approximately 30-50 calls daily while ensuring productivity goals are met and providing outstanding patient service.
- Uphold patient confidentiality while complying with legal and ethical standards.
- A minimum of one year of experience as a Certified/Registered Medical Assistant.
- Bilingual proficiency in Spanish and English with excellent verbal and written communication abilities.
- A solid technological proficiency, ideally with experience in multiple EMR/EHR systems along with familiarity in Microsoft Office and Google Suite.
- A professional and empathetic demeanor, capable of effectively connecting with patients and providers through phone and written communication.
- Strong organizational skills, self-motivation, and the ability to work autonomously.
- Previous experience in call center environments, triage, case management, or care coordination is advantageous.
- Certification as a Medical Assistant is required.
- Fluency in both Spanish and English is essential.
- Strong written and verbal communication skills are crucial.
- Ability to adapt to new technologies and processes is necessary.
- Self-motivated and organized, with a commitment to providing high-quality care.
As our organization continues to expand, we are dedicated to promoting from within and facilitating your professional development, ensuring you have ample opportunities for advancement.
Company Culture And Values
Join a vibrant team that values personal connections and prioritizes work-life balance, fostering a supportive environment where you can flourish both personally and professionally.
Compensation And Benefits
- Comprehensive medical, dental, and vision coverage.
- Paid time off, sick leave, mental health days, and paid holidays.
- Competitive compensation along with a range of benefits aimed at enhancing your overall well-being.
