Remote Billing Specialist

Position: Remote Billing Clerk

Are you a meticulous and organized professional with a strong affinity for numerical accuracy and outstanding customer service? We invite you to become an integral part of our team as a Billing Clerk. In this role, you will serve as the primary liaison for customer payment inquiries, ensuring that invoices are processed with precision and in a timely manner, while supporting our accounting team in maintaining accurate financial records.

As a Billing Clerk, your responsibilities will include generating invoices, processing credit memos, and keeping our financial records current with customer details and payments. You will also play a vital role in monitoring account balances, addressing billing inquiries, and assisting in the preparation of comprehensive financial reports. If you excel in a multitasking environment, possess keen attention to detail, and thrive in a collaborative setting, this position may be a perfect match for you!

Key Responsibilities

• Invoice Creation & Management: Generate and distribute invoices to clients promptly while ensuring accuracy.
• Credit Memos & Account Statements: Process necessary credit memos and produce account statements to keep clients informed.
• Payment Monitoring & Follow-up: Track incoming payments, follow up on outstanding balances, and address customer inquiries regarding billing and account statuses.
• Billing Reports: Compile and prepare monthly billing reports that provide insights into our accounts.
• Account Balances & Records Management: Address account discrepancies and ensure all records reflect issued invoices, received payments, and updated client information.
• Financial Report Assistance: Collaborate with the accounting team to aid in the creation of detailed financial reports.
  
  

Position Structure & Work Schedule

Location: This fully remote position is available to candidates residing within the United States.

Work Hours: The initial few months will require a commitment of more hours as we optimize our systems and workflows. Eventually, this role will transition to a part-time schedule, contingent upon company growth. While some tasks may be completed during evenings or weekends, at least 50% of your working hours should align with standard business hours (8 am - 6 pm, Monday to Friday).

Technical Requirements: A reliable internet connection is essential as you will utilize tools such as Practice Panther, Basecamp, Google Drive, and Lawmatics. Additionally, a webcam and headset are necessary for client and team communications via RingCentral.

Qualifications & Skills

• Education: A high school diploma or GED is required.
• Experience: Previous experience as a billing clerk or in a related finance role is preferred.
• Accounting Knowledge: Familiarity with accounting software (QuickBooks is advantageous) and a general understanding of accounting principles and regulations.
• Technical Proficiency: Strong capabilities in Microsoft Office (Excel, Word) and the ability to learn new software efficiently.
• Core Skills: Exceptional communication, time management, and organizational skills. Strong numerical skills and attention to detail are critical.
• Professionalism Under Pressure: Ability to effectively manage multiple tasks, even in high-pressure situations.
  
  

If you seek a dynamic role where you can contribute to a growing team, enhance your billing and accounting expertise, and thrive in a supportive environment, we look forward to receiving your application!

Employment Type: Full-Time