What are the responsibilities and job description for the Remote Collections Specialist | WFH position at Get It - Executive?
Job Overview
Join our dynamic team as a Collections Specialist, where you will play a vital role in providing outstanding customer service in a fully remote capacity. This position is an excellent opportunity for those who thrive in a fast-paced environment and are passionate about helping clients while advancing their careers.
Key Responsibilities
This role presents a pathway for professional development and advancement based on individual performance and contributions to team success.
Company Culture And Values
We value dedication to exceptional service and foster a supportive workplace where employees are encouraged to excel and assist our clients effectively.
Compensation And Benefits
Employment Type: Full-Time
Join our dynamic team as a Collections Specialist, where you will play a vital role in providing outstanding customer service in a fully remote capacity. This position is an excellent opportunity for those who thrive in a fast-paced environment and are passionate about helping clients while advancing their careers.
Key Responsibilities
- Deliver exceptional customer service to assist clients with account resolution.
- Effectively communicate account details, propose solutions, and arrange payment plans.
- Handle a high volume of inbound and outbound calls with professionalism.
- Precisely document client interactions and utilize various software tools for tracking purposes.
- Achieve individual performance metrics while upholding a superior standard of service.
- Excellent communication abilities.
- Strong customer service orientation.
- Adept at managing high-volume call traffic.
- Experienced in account resolution and establishing payment arrangements.
- Proficient in accurate client information recording.
- Previous experience in customer service or a similar field is preferred, but not mandatory.
This role presents a pathway for professional development and advancement based on individual performance and contributions to team success.
Company Culture And Values
We value dedication to exceptional service and foster a supportive workplace where employees are encouraged to excel and assist our clients effectively.
Compensation And Benefits
- Competitive hourly rate of $17, with the potential for monthly bonuses.
- Comprehensive benefits package including Medical, Dental, Vision, GAP, and Voluntary Life Insurance.
- Retirement savings through a 401(k) plan with company matching.
- Generous paid time off policy, including holidays and vacation time.
- Enjoy a balanced work-life with a Monday to Friday schedule, free from weekend obligations.
Employment Type: Full-Time
Salary : $17
