Demo

Remote Technician for Client Services

Get It - Executive
Waterford, MI Remote Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 3/25/2025
Job Overview

We are seeking a highly skilled Client Service Technician to join our dynamic team in a remote capacity. If you possess extensive experience in desktop support and problem-solving in a corporate setting, this is an exceptional opportunity to showcase your technical expertise while contributing to a thriving organization.

Key Responsibilities

  • Provide Level 3 desktop support to employees within a fast-paced corporate environment.
  • Utilize advanced tools such as SCCM, ServiceNow, and Active Directory to deliver efficient and effective support.
  • Troubleshoot hardware and software issues, ensuring that users are equipped with the necessary tools for success.
  • Support Windows 10 systems, including migrations, installations, and upgrades.
  • Manage service tickets and workloads in response to growing demands.

Required Skills

  • Demonstrated proficiency with Windows 10, SCCM, ServiceNow, and Active Directory.
  • Strong troubleshooting abilities for both hardware and software issues.
  • Excellent communication and customer service skills.

Qualifications

  • A Bachelor's degree is required.
  • Prior experience working within a large corporate environment is essential.
  • Expert-level background in desktop support is necessary.

Career Growth Opportunities

Joining our organization allows for significant professional development and advancement potential, especially as we continue to grow from 22,000 employees to 48,000.

Company Culture And Values

Our company prides itself on fostering an inclusive and supportive culture where collaboration is key. We emphasize training programs designed to help you excel in your career and nurture your professional growth.

Compensation And Benefits

We offer a competitive salary and a comprehensive benefits package, including health and retirement plans.

Why Join Us?

This is your chance to take the next step in your IT career with a team that values your contributions and supports your professional journey. Apply today to become a pivotal part of our innovative organization!

Employment Type: Full-Time

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