VP Sales Assistant & Inside Sales Specialist

Job Title: Inside Sales & VP Sales Assistant

Job Overview

We invite you to become a key member of our innovative team as an Inside Sales & VP Sales Assistant. In this vital role, you will contribute significantly to our sales strategies while providing essential support to our distinguished Vice President of Sales. We are in search of a highly driven and adaptable professional who excels in a fast-paced setting and is committed to making a substantial impact within the lighting sector.

Key Responsibilities

• Lead Generation: Engage proactively in cold calling and employ various outreach techniques to establish connections with potential clients.
• Sales Material Development: Create persuasive sales presentations, brochures, product data sheets, and other essential marketing resources.
• Customer Database Management: Maintain accurate records of customer interactions, sales patterns, and prospective leads, with a focus on assisting clients with rebate incentive applications.
• Administrative Support:
• Schedule Management: Efficiently oversee the VP's calendar, ensuring optimal organization of meetings and appointments.
• Meeting Coordination: Manage logistics for meetings, setting agendas and ensuring all details are in place for smooth operations.
• Communication Management: Handle the VP's correspondence, managing emails and other communication channels with professionalism and discretion.
• Travel Coordination: Organize and arrange travel itineraries for the VP as required.
• Customer Interaction:
• Query Resolution: Act as the first point of contact for customer inquiries, providing timely and informed responses.
• Order Processing Support: Assist customers with their orders, ensuring accuracy in processing and tracking.
• Issue Management: Address and resolve customer issues proactively, maintaining the highest standards of service excellence.
• Rebate Application Guidance: Assist customers in navigating the rebate application process for our products and services.
• Invoice and Payment Management:
• Invoice Generation: Create precise and timely invoices for customer billing.
• Packing Slip Preparation: Supervise the creation of detailed packing slips for shipments.
• Payment Monitoring: Track incoming payments and follow up diligently on outstanding invoices.
• Customer Relationship Management:
• Customer Satisfaction: Ensure complete customer satisfaction post-sale and nurture ongoing relationships.
• Feedback Collection: Proactively gather and compile customer feedback to enhance service quality continuously.
• Opportunity Identification: Investigate opportunities for upselling, cross-selling, and obtaining customer referrals.
  

Required Skills

• Previous experience in sales support or administrative roles, ideally within the lighting industry.
• Exceptional organizational abilities with a capacity to manage multiple tasks effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in CRM systems and various office software applications.
• A customer-oriented mindset paired with strong problem-solving skills.
  
  

Qualifications

• High School Diploma or equivalent; Bachelor's degree is preferred.
• Relevant experience in sales support or administrative functions, preferably in the lighting industry.
  
  

Career Growth Opportunities

We are committed to fostering professional growth and career advancement, providing our team members with the tools and opportunities to enhance their skills in the lighting industry.

Company Culture And Values

Our organization prides itself on a vibrant and supportive work atmosphere that encourages collaboration and innovation among team members.

Compensation And Benefits

• Competitive salary package based on experience.
• Extensive opportunities for professional development and career progression.
  
  

Employment Type: Full-Time