What are the responsibilities and job description for the CSR - Customer Service Representative position at Get It - Finance?
Join Our Dynamic Team as a Customer Service Representative
Why Choose Us?
At our company, we pride ourselves on fostering a supportive and collaborative work atmosphere where your contributions truly matter. We are committed to your professional growth, offering opportunities for advancement, competitive monthly bonuses, and a balanced work-life schedule.
Position Overview
We are in search of an enthusiastic and customer-oriented individual to fill the role of Customer Service Representative. In this capacity, you will be responsible for managing daily loan transactions, cultivating strong relationships with customers, and driving initiatives to enhance business performance—all while delivering exceptional service. If you are passionate about assisting others and excel in a fast-paced work environment, we invite you to connect with us!
Key Responsibilities
Employment Type: Full-Time
Why Choose Us?
At our company, we pride ourselves on fostering a supportive and collaborative work atmosphere where your contributions truly matter. We are committed to your professional growth, offering opportunities for advancement, competitive monthly bonuses, and a balanced work-life schedule.
Position Overview
We are in search of an enthusiastic and customer-oriented individual to fill the role of Customer Service Representative. In this capacity, you will be responsible for managing daily loan transactions, cultivating strong relationships with customers, and driving initiatives to enhance business performance—all while delivering exceptional service. If you are passionate about assisting others and excel in a fast-paced work environment, we invite you to connect with us!
Key Responsibilities
- Oversee loan applications, approvals, and collections with an unwavering emphasis on customer satisfaction
- Spearhead efforts to recover past-due loans while nurturing positive customer relationships
- Strive to meet sales targets and financial objectives
- Deliver superior customer service and support daily operations
- Collaborate effectively within a team to foster a positive workplace culture
- Excellent customer service and communication abilities
- Experience in cash handling and collections
- Strong time-management skills with the capability to operate independently
- Reliable transportation and a valid driver's license
- A proactive mindset and a robust work ethic
- Flexible work hours: Monday - Thursday, 9:00 AM - 5:30 PM; Friday, 9:00 AM - 6:00 PM; Half-day on Saturday; No Sundays, plus one day off each week!
- Immediate access to paid holidays and vacation leave
- Comprehensive health benefits including Medical, Dental, and Vision, fully covered by the employer
- Performance-based monthly bonuses
Employment Type: Full-Time
