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OEM Customer Success Client Director (Pricing and Incentives) - Remote - Los Angeles, CA - WFH

Get It - Finance
Farmingdale, NY Remote Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 3/24/2025
Job Overview

We are seeking a dynamic and experienced Client Director for OEM Customer Success to join our team in Los Angeles, CA. In this pivotal role, you will be instrumental in fostering and reinforcing relationships with a range of automotive OEM clients. As the primary expert in automotive sales, pricing, incentives, and residual values, you will lead client engagement initiatives, providing actionable insights that drive strategic decisions within the automotive landscape.

Key Responsibilities

  • Serve as a trusted advisor to OEM clients, delivering expert guidance on sales dynamics, pricing strategies, incentives, and residual values (RVs).
  • Cultivate robust relationships with executives by distilling complex data into straightforward, actionable strategies that bolster profitability.
  • Present tailored pricing, incentives, and business planning recommendations to C-suite automotive executives.
  • Synthesize data from diverse sources to clarify sales and pricing performance, competitive landscapes, and industry trends.
  • Craft bespoke solutions for clients centered around new vehicle pricing, sales data, and residual value analytics, ensuring continued value from consulting services.
  • Identify opportunities for business development within existing and prospective client bases.
  • Mentor junior analysts, contributing to the growth and development of a premier Customer Success team.
  • Collaborate closely with clients and internal stakeholders to support sales, pricing, and incentive strategies.
  • Continuously assess client requirements and proactively establish new analytical frameworks to fulfill them.
  • Work alongside the sales team to uncover solutions and enhance client relationships.

Required Skills

  • Over a decade of experience in consulting, finance, analytics, or sales.
  • Strong analytical capabilities with a focus on problem-solving, narrative-building, and effective communication.
  • Proven ability to lead discussions and present information to senior management and executives.
  • Familiarity with tools such as Excel, PowerPoint, Tableau, and SQL is advantageous.
  • A proactive and adaptable approach, demonstrating critical thinking in fast-paced environments.
  • Consulting experience is highly preferred.

Qualifications

  • A minimum of 10 years’ relevant experience in consulting or the automotive industry.
  • An MBA is strongly desired.
  • Experience within the automotive sector, particularly in sales or finance, is essential.

Career Growth Opportunities

This role provides significant potential for professional development as you support the growth of a world-class team. You will enhance your leadership capabilities while making a meaningful impact on the success of others.

Company Culture And Values

  • Leader-Led: You will receive dedicated support from strong leadership throughout your career journey.
  • Remote First: We prioritize flexible working arrangements to promote a healthy work-life balance.
  • Fostering Flexibility: We recognize the importance of personal and professional balance.
  • Rewarding Performance: We celebrate achievements and recognize hard work.
  • Time off Matters: We encourage you to take time to rejuvenate and recharge.

Commitment To Diversity

We are dedicated to cultivating a diverse and inclusive workforce. All qualified candidates will be considered for employment regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. If you require accommodations during the recruitment process, please connect with our team.

Employment Type: Full-Time

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