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QI/QA Coordinator for Home Health Services

Get It - Finance
Washington, DC Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 3/10/2025
Job Overview

The Quality Improvement (QI) Coordinator is instrumental in upholding exceptional standards of care and service within a home health environment. This pivotal role encompasses the oversight of the agency’s Quality Improvement initiatives, the facilitation of staff development, and adherence to regulatory mandates, all while nurturing a culture dedicated to continuous enhancement.

Key Responsibilities

  • Collaborate in the design and execution of the agency's Quality Improvement Program, ensuring systematic assessment of challenges and the application of recommendations.
  • Analyze and manage reports concerning complaints, incidents, and grievances, ensuring thorough documentation and compliance with established procedures.
  • Assist in the formulation and rollout of service policies that align with the directives of governing bodies.
  • Foster effective communication channels across the agency, ensuring seamless alignment with key stakeholders and the governing body.
  • Supervise staff orientation, in-service training, and continuous education to promote ongoing professional development in accordance with Quality Improvement goals.
  • Direct and oversee performance improvement initiatives, facilitating the ongoing enhancement of care services across the organization.
  • Coordinate risk management strategies, including the development of protocols for supervising cases associated with health risks.
  • Conduct regular home visits to evaluate the quality of care, assess equipment and supplies, and collect feedback from patients and their families to gauge satisfaction levels.
  • Ensure the confidentiality of patient records and compliance with applicable federal, state, and local regulations.
  • Continuously review key operational processes like admissions and care plan implementation, ensuring comprehensive documentation for discharged cases.
  • Conduct annual surveys to assess satisfaction among patients, families, employees, and referral sources, while updating job descriptions to align with hiring practices and regulatory standards.

Qualifications

  • Must possess a Registered Nurse (RN) or Licensed Practical/Vocational Nurse (LPN/LVN) designation.
  • Minimum of 2 years of experience in home healthcare is required, along with demonstrated expertise in the development, implementation, and evaluation of continuous quality improvement programs.

Required Skills

  • Exceptional verbal and written communication skills.
  • A self-assured, positive demeanor with a genuine enthusiasm for achieving organizational objectives.
  • Ability to efficiently manage multiple responsibilities and prioritize effectively.

Career Growth Opportunities

This role presents significant potential for professional growth through engagement in critical quality management initiatives, policy implementation, and staff training, thereby paving the way for advancement in healthcare quality management.

Company Culture And Values

The agency fosters an environment centered around continuous improvement and values effective communication. Emphasis is placed on staff development and ongoing training to ensure the delivery of high-quality care.

Employment Type: Full-Time

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