Remote Premium Audit Technical Manager | WFH

Job Overview

We are actively searching for a knowledgeable and dynamic Premium Audit Technical Manager to drive the advancement of technical proficiency within our premium audit division. In this pivotal role, you will utilize your leadership skills and industry insights to enhance the capabilities of Field Managers, Auditors, Audit Reviewers, and Service Representatives, guiding them toward achieving expert-level performance. Your contributions will significantly influence both departmental success and the professional development of our team members.

This remote position offers the convenience of flexible working arrangements, with occasional travel to our office for meetings and company events, not exceeding four times annually.

Key Responsibilities

• Spearhead initiatives to establish and uphold proficiency standards for all positions within the premium audit department.
• Develop, maintain, and deliver technical training programs for staff auditors, including new recruits and virtual team members.
• Collaborate with Field Premium Audit Managers and the Premium Audit Service Manager to evaluate and confirm skill proficiency levels.
• Partner with the Director of Premium Audit to design and execute training initiatives that promote expertise across the team.
• Create and manage training materials for external stakeholders such as policyholders, agents, and business partners.
• Act as the primary technical authority within the premium audit department, ensuring that all internal and external content is accurate and current.
• Oversee quality assurance programs, reviewing the work products of independent auditors to ensure compliance with established guidelines and identify areas for enhancement.
• Engage with field personnel for quality assurance co-travel activities, providing necessary training support.
• Support large account strategies by offering consultations and conducting audits on selected commercial policies.
  
  

Required Skills

• Bachelor’s degree with 5-7 years of experience in insurance premium audits, or an equivalent mix of education and relevant industry experience.
• In-depth understanding of NCCI and ISO manual rules related to premium calculation and classification.
• Exceptional verbal and written communication skills, with a strong emphasis on customer service.
• Proven capability to design and implement effective training programs, including presenting to larger groups (40 participants).
• Proficiency in MS Office; experience with mainframe systems is a plus.
• Outstanding organizational skills and the ability to manage multiple tasks efficiently.
• Willingness to travel approximately 25% of the time for field audits and meetings.
  
  

Qualifications

• A Bachelor's degree is required in a relevant field.
• A minimum of 5-7 years of experience in insurance premium audits or a comparable background in the industry.
• Demonstrated experience in technical training and leadership roles.
  
  

Career Growth Opportunities

We are committed to fostering your professional development. You will have access to resources such as “Builders University,” designed to enhance your expertise and skill set.

Company Culture And Values

Our company is dedicated to nurturing a culture of collaboration and empowerment, where each team member is valued and trusted. You will be part of a positive environment that emphasizes common goals and impactful contributions.

Compensation And Benefits

• Competitive compensation package with market-driven salary and bonus opportunities.
• Generous paid time off policy, including 3 weeks of vacation and your birthday off.
• A 37.5-hour work week, with flexible hours and early Friday closures.
• Participation in recognition programs that allow you to earn additional time off and rewards through peer acknowledgment.
  
  

Employment Type: Full-Time