What are the responsibilities and job description for the Technical Manager for Premium Audit position at Get It - Finance?
Job Overview
We are seeking a highly qualified Premium Audit Technical Manager to enhance and lead the technical capabilities within our premium audit department. In this pivotal role, you will guide a talented team of auditors towards achieving ‘Industry Expert’ proficiency levels, emphasizing training, quality assurance, and ongoing improvement. This position offers you the flexibility to work remotely from your home office while collaborating effectively with your team, with occasional travel for meetings and company events required up to four times annually.
Key Responsibilities
We are seeking a highly qualified Premium Audit Technical Manager to enhance and lead the technical capabilities within our premium audit department. In this pivotal role, you will guide a talented team of auditors towards achieving ‘Industry Expert’ proficiency levels, emphasizing training, quality assurance, and ongoing improvement. This position offers you the flexibility to work remotely from your home office while collaborating effectively with your team, with occasional travel for meetings and company events required up to four times annually.
Key Responsibilities
- Develop and sustain skill proficiency benchmarks for all roles within the premium audit department, ensuring uniformity and excellence across the team.
- Design, maintain, and deliver technical training courses tailored for staff auditors, including both newly hired field and virtual auditors.
- Collaborate with Field Premium Audit Managers and the Premium Audit Service Manager to evaluate and confirm skill proficiency for each role.
- Partner with the Director of Premium Audit to craft and execute training initiatives that encourage expertise and professional development for auditors.
- Oversee external training processes for the department, providing essential resources for policyholders, agents, and other stakeholders.
- Conduct training sessions to inform partners about audit-related topics, including procedures, classifications, and worksheets.
- Serve as the primary technical authority for Premium Audit, contributing to thought leadership and remaining updated on industry trends.
- Coordinate with premium audit and training organizations to enhance course offerings and disseminate knowledge internally.
- Lead the Quality Program, executing quality reviews and co-travel engagements with field staff to ensure adherence to best practices.
- Support large account strategies, including performing audits on specific commercial lines policies.
- Drive designated departmental projects, advancing critical initiatives aimed at operational enhancement.
- Bachelor’s degree and 5-7 years of experience in insurance Premium Audit or a comparable mix of education and industry experience.
- Proficiency in Microsoft Office; experience with mainframe systems is advantageous.
- Excellent customer service skills with the capacity to communicate effectively, both verbally and in writing.
- Demonstrated experience in presentation and training, including the creation and delivery of programs for large audiences (40 participants).
- Superior time management and problem-solving abilities.
- Comprehensive understanding of insurance company home office management processes, alongside NCCI and ISO manual rules concerning classification and exposure calculation.
- Capability to work autonomously and collaboratively within a remote team framework.
- Willingness to travel up to 25%, with potential for occasional extended trips as needed.
- Bachelor's degree in a relevant discipline.
- A robust background of 5-7 years in insurance Premium Audit or an equivalent blend of education and professional experience.
- Engage in an internal training program designed to enhance your skills and promote career advancement.
- Join a company that prioritizes a collaborative culture, emphasizing teamwork, empowerment, and flexibility to create a supportive work environment.
- Experience ample networking opportunities with professionals in the industry, facilitating skill development and collaboration.
- Enjoy comprehensive benefits, including competitive compensation, bonus opportunities, and generous paid time off (3 weeks plus your birthday!).
- Benefit from a work-life balance with a 37.5-hour work week, culminating in early Friday finishes at 2:30 PM.
- Participate in an employee recognition program that rewards outstanding contributions and offers additional time off.
