What are the responsibilities and job description for the Remote Administrative Medical Assistant - Client Services position at Get It - Healthcare?
Job Overview
Join our thriving healthcare team as a Full-Time Administrative Medical Assistant (Client Services Representative) in a remote setting. We are seeking a skilled professional who is dedicated to providing exceptional client support through effective communication and administrative acumen. Your expertise will play a vital role in enhancing the client experience while collaborating closely with remote laboratory collectors and internal departments.
Key Responsibilities
This position offers robust opportunities for professional development within a dynamic healthcare environment, allowing you to enhance your skills in medical compliance and laboratory operations.
Company Culture and Values
We pride ourselves on fostering a collaborative and supportive team environment where communication and teamwork are paramount. Join us and contribute to a culture that values high-quality service and client satisfaction.
Employment Type: Full-Time
Join our thriving healthcare team as a Full-Time Administrative Medical Assistant (Client Services Representative) in a remote setting. We are seeking a skilled professional who is dedicated to providing exceptional client support through effective communication and administrative acumen. Your expertise will play a vital role in enhancing the client experience while collaborating closely with remote laboratory collectors and internal departments.
Key Responsibilities
- Deliver outstanding support to clients via phone, email, and online platforms.
- Facilitate training for new clients on accurate specimen collection protocols.
- Ensure accuracy and regulatory compliance by reviewing and processing sample requisitions.
- Collaborate with leadership to maintain compliance with internal and external standards.
- Oversee the onboarding process for new marketers, setting clear expectations for test requirements.
- Conduct audits and validate documentation to meet regulatory benchmarks.
- Maintain precise records within the Laboratory Information System (LIS).
- Address and resolve issues related to documentation and specimen validation in partnership with the team.
- Assist in the procurement and processing of supplies for clients.
- Support pre-analytics and accessioning tasks by verifying data accuracy.
- Proven experience as a medical assistant, with a robust grasp of medical terminology.
- Proficiency in Microsoft Office and familiarity with various computer-based systems.
- Understanding of laboratory procedures, specimen collection methods, and medical necessity criteria.
- Exceptional communication abilities for effective interaction with clients, patients, and healthcare professionals.
- Keen attention to detail for auditing and reviewing clinical data, as well as resolving discrepancies.
- Strong organizational skills for managing onboarding, compliance, and workflow coordination.
- Prior experience as a medical assistant or in a comparable role is essential.
- Certification as a medical assistant is preferred but not mandatory.
- A high school diploma or equivalent is required; an Associate’s degree in Health Sciences or a related field is advantageous.
This position offers robust opportunities for professional development within a dynamic healthcare environment, allowing you to enhance your skills in medical compliance and laboratory operations.
Company Culture and Values
We pride ourselves on fostering a collaborative and supportive team environment where communication and teamwork are paramount. Join us and contribute to a culture that values high-quality service and client satisfaction.
Employment Type: Full-Time
