Remote Certified Medical Assistant | WFH Opportunity

Job Overview

We invite you to join our dedicated team as a Certified Medical Assistant, where your passion for patient-centered care will make a significant impact. In this remote role, you will collaborate with primary care physicians to efficiently manage patient panels through the innovative Phamily platform, enhancing the care journey for individuals.

Key Responsibilities

• Collaborate with primary care teams in managing chronic disease patients utilizing the Phamily platform.
• Deliver outstanding customer service through respectful telephone and digital communication, ensuring patients are directed to the appropriate clinical staff when necessary.
• Organize and maintain patient data to facilitate timely and accurate care delivery.
• Identify and address patients' unmet needs while enhancing communication between patients and their healthcare teams.
• Support ongoing quality improvement initiatives, contributing to the redesign of care processes.
• Work collaboratively as a team member, sharing data and insights to optimize patient care.
• Ensure adherence to all relevant healthcare policies, regulations, and procedures.
• Manage a caseload of approximately 500 patients, aiming for 300 billable interactions each month.
• Provide data and insights to care teams to assist in improving patient outcomes.
  
  

Required Skills

• Strong communication abilities to effectively engage and inform patients and healthcare teams.
• Self-driven, adaptable, and capable of working both independently and collaboratively.
• Excellent interpersonal and organizational skills.
  
  

Qualifications

• A minimum of 2 years of experience in a related field, preferably in an outpatient clinic environment, with direct patient interaction as a caregiver, educator, or advocate.
• Certification as a Medical Assistant (CMA) is preferred, or equivalent experience.
• Current Basic Life Support (BLS) certification.
  
  

Career Growth Opportunities

This position offers the chance to participate in continuous quality improvement efforts, fostering your professional development and career progression within the healthcare sector.

Compensation And Benefits

• Hourly Rate: \(17-\)21
• Schedule: Monday through Friday, 8:00 AM - 4:30 PM
  
  

If you are eager to make a meaningful contribution to patient care while being part of a supportive and collaborative team, we encourage you to submit your application today!

Employment Type: Full-Time