Demo

Hospitality Concierge - Community and Customer Service

Get It - Hospitality
Wayland, MA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 3/28/2025
Job Title: Concierge

Job Overview

Join our esteemed organization and utilize your distinctive abilities to enhance the quality of life for our residents, enabling them to lead longer, healthier, and more fulfilling lives. In this role, you will have the chance to forge significant relationships with residents, their families, and your fellow team members. Experience the satisfaction that comes from serving others and discover how you can pursue your passions while contributing to our mission of creating a vibrant community.

Key Responsibilities

  • Serve as the initial point of contact for visitors in our community, delivering exceptional hospitality.
  • Welcome prospective residents, families, and guests, ensuring a warm and inviting atmosphere.
  • Manage incoming and outgoing calls, accurately relaying messages and information.
  • Provide insightful community information in response to inquiries, supporting our marketing and sales initiatives.
  • Oversee the Bistro area, ensuring refreshments, ambiance, and cleanliness are upheld.
  • Perform various administrative tasks to support the operational efficiency of the team.

Required Skills

  • Exceptional customer service skills with a commitment to enhancing the visitor experience.
  • Strong organizational abilities and effective communication skills.
  • Proficient problem-solving and decision-making capabilities.
  • Competence in computer applications, particularly Microsoft Outlook, Word, and Excel, with a willingness to learn new software.

Qualifications

  • A high school diploma or GED is mandatory.
  • Demonstrated experience in a customer service capacity is crucial, highlighting a strong background in delivering excellent service.
  • Ability to maintain organized records and exercise sound judgment in various situations.

Career Growth Opportunities

As a valued member of our team, you will have the opportunity to impact the lives of others positively while advancing your professional development. We emphasize recognizing your unique contributions and providing pathways for career advancement.

Company Culture And Values

We are dedicated to fostering a community where joy, collaboration, and togetherness are at the forefront. Our team members consistently express the privilege of their roles, emphasizing the emotional connections forged with residents and the fulfillment derived from their work.

Compensation And Benefits

We offer a comprehensive benefits package that includes:

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistance Program and Discount Program
  • Paid time off (PTO), sick leave, and holiday pay
  • Daily Pay option for timely compensation (available in the U.S. only)
  • Tuition Reimbursement
  • In addition to base salary, performance-based bonuses may be available.

Compensation Disclaimer

Selected candidates will receive competitive compensation based on various factors, including the local job market, skills, experience, and qualifications. The anticipated annual salary for this position ranges from \(30,000 to \)40,000, depending on the candidate’s background and expertise.

Join us and make a meaningful impact in our community while advancing your career in a supportive and enriching environment.

Employment Type: Full-Time

Salary : $30,000 - $40,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Hospitality Concierge - Community and Customer Service?

Sign up to receive alerts about other jobs on the Hospitality Concierge - Community and Customer Service career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$33,380 - $42,539
Income Estimation: 
$30,661 - $47,520
Income Estimation: 
$33,380 - $42,539
Income Estimation: 
$30,661 - $47,520
Income Estimation: 
$30,661 - $47,520
Income Estimation: 
$50,653 - $75,276
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Get It - Hospitality

Get It - Hospitality
Hired Organization Address Oklahoma, OK Full Time
Job Title: Customer Service Associate Job Overview As a vital member of our Customer Service Team, you will play an inst...
Get It - Hospitality
Hired Organization Address Phoenix, AZ Full Time
Job Overview Join our esteemed quality improvement consulting firm as a Remote RN Healthcare Facility Surveyor, where yo...
Get It - Hospitality
Hired Organization Address Hyannis, MA Full Time
Job Overview Join our dedicated team at Cape Clinic as a School-Based/Outpatient Clinician, where you will play a vital ...
Get It - Hospitality
Hired Organization Address Aurora, IL Full Time
Join a Leading Healthcare Organization Making a Difference! We are a prominent organization dedicated to enhancing the l...

Not the job you're looking for? Here are some other Hospitality Concierge - Community and Customer Service jobs in the Wayland, MA area that may be a better fit.

Sales Manager for In-Home Sales & Services

Confidential - Customer Service, Framingham, MA

Security Officer- Hospitality/Concierge

Harvard Protection Services, LLC, Boston, MA

AI Assistant is available now!

Feel free to start your new journey!