What are the responsibilities and job description for the New York City Lobby Ambassador - Remote | WFH position at Get It - Hospitality?
Position Title: Lobby Ambassador
Job Overview
We are thrilled to present an exceptional opportunity for a Lobby Ambassador to become an integral part of our esteemed hospitality team. This pivotal role is designed to significantly enhance the experience of our office tenants by effectively managing amenities and delivering outstanding hospitality services. Your contributions will be essential as we strive for excellence in customer experience, aligning with our long-term strategic objectives.
Key Responsibilities
We pride ourselves on offering numerous opportunities for professional advancement within the hospitality sector. Join our team and benefit from a supportive environment that fosters skill enhancement and career development.
Company Culture And Values
Our organization is dedicated to fostering a culture of collaboration and excellence, where each team member's contributions are valued. We strive to create a welcoming and engaging environment for both tenants and staff, promoting inclusivity and diversity.
Why Join Us?
If you are eager to make a meaningful impact on the experiences of office tenants and guests in our community, we encourage you to apply. Be part of a team that values teamwork and is committed to offering growth and development opportunities within the hospitality industry.
Employment Type: Full-Time
Job Overview
We are thrilled to present an exceptional opportunity for a Lobby Ambassador to become an integral part of our esteemed hospitality team. This pivotal role is designed to significantly enhance the experience of our office tenants by effectively managing amenities and delivering outstanding hospitality services. Your contributions will be essential as we strive for excellence in customer experience, aligning with our long-term strategic objectives.
Key Responsibilities
- Greet tenants warmly by name, ensuring a personalized experience upon their arrival and departure.
- Manage our visitor management system with proficiency, ensuring guests are pre-registered and directed seamlessly to their destinations.
- Engage in daily operational meetings, proactively preparing for upcoming events and arrivals.
- Organize and ensure the timely delivery of tenant packages and courier services.
- Acquire and memorize key information about the building, including its history, available amenities, local restaurants, and community events, to provide informed assistance to tenants.
- Act as the primary point of contact for all lobby-related activities and emergencies, demonstrating ownership and problem-solving skills.
- Maintain a clean, welcoming, and organized lobby environment while addressing any facility or IT issues through proper channels.
- Keep an accurate log of tenant preferences in collaboration with the hospitality team, contributing to a personalized service experience.
- Exemplify our core values and service principles in all interactions with tenants, guests, landlord partners, and vendors.
- 3 to 5 years of experience in hospitality operations, including roles such as valet, doorman, front desk, or reception services.
- Strong computer proficiency to manage various hospitality tools and systems.
- Excellent verbal and written communication skills.
- Exceptional organizational and multitasking capabilities.
- A sincere passion for hospitality and a commitment to engaging with others.
- High standards of personal cleanliness, grooming, and hygiene.
- Reliability and punctuality, exhibiting a commendable level of integrity.
- Discretion and professionalism, with a commitment to safeguarding confidentiality.
- The ability to stand for extended periods and lift up to 25 pounds as required.
We pride ourselves on offering numerous opportunities for professional advancement within the hospitality sector. Join our team and benefit from a supportive environment that fosters skill enhancement and career development.
Company Culture And Values
Our organization is dedicated to fostering a culture of collaboration and excellence, where each team member's contributions are valued. We strive to create a welcoming and engaging environment for both tenants and staff, promoting inclusivity and diversity.
Why Join Us?
If you are eager to make a meaningful impact on the experiences of office tenants and guests in our community, we encourage you to apply. Be part of a team that values teamwork and is committed to offering growth and development opportunities within the hospitality industry.
Employment Type: Full-Time
