Remote Assistant Front Desk Manager | WFH

Job Title: Front Desk Assistant Manager - Remote | WFH

Job Overview

Join our distinguished team as a Front Desk Assistant Manager, where you will play a vital role in delivering exceptional service and fostering a welcoming atmosphere for our guests embarking on their Glacier National Park adventure. This is an exciting opportunity to lead a dedicated Front Desk team while working remotely.

Key Responsibilities

• Oversee comprehensive Front Desk operations, including scheduling, training, coaching, and performance management.
• Act as a role model for outstanding guest service, setting the standard for your team.
• Ensure effective communication with all departments to facilitate smooth guest arrivals and departures.
• Participate in weekly management meetings to stay aligned with team objectives.
• Manage guest registration and room assignments while being knowledgeable about availability for walk-in guests.
• Collaborate with housekeeping to monitor room readiness and update arrival and departure statuses.
• Share information with guests regarding special events and activities available in and around the hotel.
• Document potential safety and maintenance concerns and report them to your supervisor.
• Assist in the setup of rooms for special events, meetings, conferences, and banquets when necessary.
• Provide support to both guests and team members as required, demonstrating versatility in your role.
  
  

Required Skills

• A degree in Hotel Management or 2-3 years of relevant management experience is essential.
• 1-2 years of previous experience in hotel front desk operations is a must.
• Strong commitment to teamwork and guest satisfaction.
• Capability to work both independently and collaboratively within a team setting.
• Dedication to maintaining high safety standards and cleanliness.
• Excellent organizational abilities and a meticulous eye for detail.
• A friendly disposition with a readiness to go above and beyond for others.
• Strong communication skills with an initiative to propose ideas and solutions.
• Adaptability to changing circumstances and challenges.
• An enthusiasm for creating a positive and enjoyable work environment.
  
  

Qualifications

• A degree in Hotel Management or a related field is preferred.
• Previous management experience in the hospitality industry is highly valued.
  
  

Career Growth Opportunities

This role offers substantial potential for professional development and advancement within the hospitality sector, equipping you with the experience and skills necessary for higher management positions.

Company Culture And Values

We pride ourselves on fostering an inclusive and welcoming global team environment. We value diverse backgrounds and experiences, recognizing that they drive creativity and innovation. Team members have the chance to connect with colleagues worldwide and participate in various team-building events while enjoying the stunning surroundings of Glacier National Park.

Compensation And Benefits

• Competitive hourly wage of $19 per hour.
• Enjoy complimentary access to local attractions and a 50% discount for friends.
• Discounts available on hotel stays, dining, and retail.
• Access to subsidized mental health and wellness resources.
• Housing accommodations are available.
  
  

Join us in creating unforgettable experiences for our guests while advancing your career in a vibrant and rewarding work environment.

Employment Type: Full-Time